SAP Named a Leader in Gartner Magic Quadrant for Utilities Customer Information Systems

[jasmcclelland]

Since 2005, SAP has been ranked as the market leader in Utilities billing systems (CIS). That's 12 consecutive years!

Not just by Gartner, but also IDC, Quindi, and the list of research firms goes on....

In the report, SAP is positioned highest among all vendors on its ability to execute. The report states: “For utilities seeking CIS software, a vendor’s Ability to Execute is primarily a combination of factors driven by product functionality, architecture and performance, and by the ability to meet customer expectations during product delivery and operation.”

With over 800 utilities worldwide using the SAP Customer Relationship Management and Billing for Utilities package, SAP maintains the largest market share. The package is an integrated part of SAP’s suite of solutions, allowing utilities to streamline processes through one integrated system. This helps enhance the customer experience as organizations can engage customers anytime, anywhere from a single end-to-end platform.Click here to read more.......