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This Blog from C4C Integration support will help you in problems that may occur during the configuration/testing/live process of C4C Integration with SAP/Non-SAP systems


Quick Links and Process Documents

  • Link to SMP
  • Mandatory Information needed while creating incidents
  • Download links for Mapping Content
  • Creating Incidents for C4C Connectivity Issues

Master Data

  • Prospect Blocking feature for ERP Integration
  • Handling Partner Functions in C4C
  • Configuration of BP NR for C4C & ERP Integration
  • How Account- Contact association works in C4C

Transactional Data

C4C Connectivity & Middleware

  • FAQ’s on PI 
  • Configuring Basic Authentication between C4C, Cloud Platform Integration(HCI), ERP
  • Configuring Certificate based Authentication between C4C, CPI, ERP

Configuration / General Issues

  • How Text Collection works in C4C(link)
  • Web Service Message Monitoring in C4C
  • Code List Mapping (link)
  • ID Mapping for Integration in C4C
  • Different ways to migrate/replicate data to/from C4C

More links to be activated soon.

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