If we go in the history, then the subscription based model was pioneered by newspapers and magazines wherein you would have to send a post to your service provider, and they will deliver the newspapers and magazines to your doorstep.
That was a time when people had the same subscriptions for years!
But, the times have changed now. With the growth of companies and competitors, the biggest challenge a company faces is loyalty towards their brand, both from internal customers i.e. employees and external customers or clients.
Therefore, to provide the best services to both the customers, subscription based model system has become a top choice for any organization.
But, what exactly is this business model?
It is a model in which a customer buys and uses a product or service periodically (monthly, quarterly, yearly or seasonal).
The best part about it is that the goods get delivered right at your doorstep! Or I should say ‘digital doorstep’ when it comes to online services.
With this kind of business, the growth of SaaS (software-as-a-service) companies like DropBox and Salesforce has been enormous!
Let’s see why?
The subscription-based model creates better prospects for any organisation as well as its customer. From a user perspective, a long-term engagement always builds a lot of trust and rapport in any organization.
Subscription based products are also cheaper in comparison to a one-time purchase.
Any organisation is always looking for a constant revenue stream. One time purchase is always lucrative but may not convert regarding loyalty. Moreover, subscribed customers can build a massive advance payment system which can drive business growth by leaps and bounds.
Nowadays, subscription-based model is applied to products, services, training, learning, e-learning and almost everywhere.
Subscription based learning is becoming popular day by day. Any typical user finds it accessible 24×7 from anywhere with a continual approach. Even parents are opting for subscriptions based learning modules for their kids.
Big companies spend a lot of money on employee’s training and development programs. It has become a daunting task for any organisation to establish a continuous process for improving operational excellence and to empower its employees to do more.
That’s where SAP comes in for rescue. How?
Let me show you how
Now I am going to show you 4 SAP subscription-based products which could revolutionise the way you have been learning things till date. These products are pocket-friendly, modern technology and easily accessible.
Anytime, anywhere access to training tools and materials, making learning more convenient
If you follow SAP traditional approach of training and certification, then you may have to purchase specific SAP training and certification module. You get bound by the rules and nature of your transaction which revolves around particular learning module.
What about other SAP learning modules? You may not feel the requirement now, but you may feel later.
The utter truth was that if you wish to go for additional SAP learning module, then you may have to shed a lot of money. As a result, you keep delaying your training needs.
But not anymore. Now we have SAP Learning Hub.
You just have to pay a yearly subscription price for more than 1300 SAP e-learning courses accessible for one full year. That too anytime, anywhere at your convenience.
Also, if SAP comes up with any other new e-learning course which was originally not part of your subscription plan then also you can access the new addition FREE of cost.
Isn’t it amazing! On top of everything, SAP Learning Hub is budget friendly.
Earlier live training on fully configured SAP system was only possible at SAP location. But not anymore. SAP Learning Hub has optional SAP Live access feature. You can prepare for a customer engagement, or any certification exam live on SAP system from anywhere and anytime.
Overall, any individual will be more engaged when it comes to training and learning needs.
A single, comprehensive tool to improve employee competence and confidence
Nowadays, companies and businesses are spending stash of money trying to develop their employees around their applications, processes and concepts. Everybody in the organisation needs to learn to drive the business forward.
But is there any simple and cost effective way to achieve uniformity of knowledge across the organisation? The good news is YES.
SAP Enable Now is the product which can provide flexible and highly engaging learning environment around a SAP as well as a Non- SAP platform.
In simple words, SAP Enable Now is a recording tool. It is contextual knowledge based tool with tonnes of features like help at every step, documentation, quiz, etc.
For example, a program manager in any organisation can build learning module around any newly developed program. Later, all employees within the same organisation can learn the program easily on their own and that too at their ease.
Remember, the help is within reach. An individual will be accurate, and there will be no room to forget any step.
You can cut down the cost of online support and instructor led training. It also helps in creating UAT (user acceptance test) documents, simulations like show-me, try-me and test-me. SAP Enable Now supports multiple formats of content.
Real-time analytics about how users execute business transactions
As the name suggests, this tool is only applicable to SAP products. In any organisation, it is always important to know the real-time metrics of user engagement around any SAP software.
Why? The reason is simple. The scope of improvement!
Any company would be interested to know how someone in the organisation is experiencing around any SAP implemented software. For example, how someone is doing transactions? Are the employees facing any problem? Or even if all transactions are getting used or not?
Analytics could open a whole lot of ideas around areas of improvement. Improvement like training identification for some employee who is repeatedly making a mistake in doing some work with SAP software.
If some transactions are not getting used, then it would be interesting to know why. Maybe, more time is getting spent on things which otherwise could have been done in the much simpler way with the help of a valid transaction.
CIO (Chief Information Officer) within the organisation can keep a close eye on an employee. This tool can also minimise support ticket which is a big worry these days. Other features of this tool are employee surveys, quizzes, tests, and exams.
Real-time analytics about how users execute business transactions
The biggest breakthrough in any business would be to know the performance capabilities of its employees. You cannot decipher people needs just by few survey handouts. We need a more robust technology.
SAP has recently entered into a global agreement with a company called Questionmark. This is a 25 years old company which provides technologies and services to various organisations for securely measuring skills, knowledge and attitude. An accurate measure will identify fruitful learning needs.
SAP Assessment Management by Questionmark is a new SAP application which can help any SAP customers and businesses to evaluate abilities for learning skills and regulatory compliance needs.
This application can efficiently create employee surveys, quizzes, tests, and exams. It can also analyse assessment results and create insightful reports to inform stakeholders. Multilingual assessments are also possible since this tool can seamlessly translate.
If you observe carefully then I have listed out SAP products that majorly talks about four components: Learn, Enable, Measure & Assess. These four key elements will allow any organisation to empower its employee and achieve sustainable improvement of the major performance metrics.