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The new SAP Product Support “SAP HANA” WhatsApp Broadcast Channel is now available for SAP customers.  SAP customers can get the latest and most relevant SAP HANA updates.

Here are the instructions to subscribe to the channel:

1. Scan the QR Code below on your mobile device OR click here  on your mobile device to access to the Product Support “SAP HANA” WhatsApp channel subscribe link. Make sure to have WhatsApp downloaded to your device.

2. After clicking on the subscribe URL, you will see below widget. Click on the WhatsApp box in the widget as shown here.

3. Now you will be prompted to create a new contact.

Click on the contact number to go to the next step and create a new contact for WhatsApp.

*NOTE: The actual phone # may vary. Don’t use the phone number to subscribe. Always use the link in step one to add to your contact list.

4. Now you can “Add to Contacts” list.

5. Open WhatsApp and send the message “Start” to the new SAP HANA contact.

6. A response message will be sent to you. You are now subscribed to the SAP HANA Whatsapp broadcast channel!


We welcome you to make questions and give your feedback directly on this blog.

Please note: Product Support doesn’t respond to questions on this broadcast channel. Please use other SAP Support chat tools for general questions like CIC Chat or Expert Chat for assistance.

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  1. shivakkumar Geetha venkatesan

    Hi Rybo,

    Can you please initiate to create whats app channel for SAP MM WM EWM PP SD LE APO PM QM – logistics modules. many consultants will get benefited with this and this is more useful for everyone. in this we can include all sap recent updates in logistics, sap notes released etc..



  2. shivakkumar Geetha venkatesan

    Thanks Rybo Chen for the Information. i feel more happy.

    I like to suggest to add following things in logistics product support channel in whats app..

    SAP implementation/ Roll-out success stories

    new innovations introduced in SAP MM WM EWM SRM APO PP SD QM PM SNP SNC GTS EHS..LE etc..

    New release noted in each logistics module

    Conference discussion, client challenges & upgrades..

    Gaps faced during product design

    new product launch in logistics

    advantages over newly introduced that.. here is just an example.. I know SAP knows best.

    Thanks again





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