SAP Business ByDesign (ByD) supports service provider initiated as well as identity provider initiated Single Sign-On (SSO) and Single Log-Out (SLO). In this post I would like to address some frequently asked questions with regards to SSO and SLO.
Where to get information how to configure SSO?
Embedded in ByD, Single Sign-On (SSO) can be configured in work center Application and User Management >> Common Tasks >> Configure Single Sign-On. All technical data required to configure the Identity provider are available on this UI and can be downloaded into a “SP Metadata” file.
The ByD documentation or the ByD Help Center (Side Car im ByD UI) provides detailed information under the key words: “Front-End Single Sign-On”, “Configure Your Solution for Single Sign-On”, “Configure Microsoft® Active Directory Federation Services 2.0” and “Configure Okta”.
The SAP Enterprise Support Academy provides the recorded Meet The Expert Session “Web-based SSO in SAP Cloud Products” in its replay library: SAP Enterprise Support Academy.
Some Identity Provider (IdP) published guidelines or tutorials for SSO configuration with ByD as well; for example MS Azure AD:
- Search Results: https://azure.microsoft.com/en-us/marketplace/active-directory/all/?term=SAP+Business+ByDesign
- Info Link: https://azure.microsoft.com/en-us/marketplace/partners/sap-se/sapbusinessbydesign/
- Tutorial: https://azure.microsoft.com/en-us/documentation/articles/active-directory-saas-sapbusinessbydesign-tutorial/
Which Identity Providers are supported by ByD?
ByD can be used with any SSO Identity Provider (IdP) that supports SAML 2.0. For example Microsoft Azure AD, OKTA, iWelcome, Microsoft ADFS (Active Directory Federation Service), SAP Cloud Identity Provider and many more.
ByD supports SAML 2.0 only.
User provisioning in ByD
The ByD user lifecycle is tightly coupled with the ByD Employee lifecycle.
In ByD business users and key users are always assigned to employees or service agents (we call this concept “named user”). This means you have to create (hire) the employee or service agent first; then you can decide if the employee/service agent gets access to the system and you can assign access rights to the employee/service agent.
Assigning the access rights, changing user ID, password or e-mail has to be done in ByD.
However you can easily extract the access rights per user (the list of authorizations assigned to users) using the ByD OData for Analytics API, for example in order to perform a Segregation of Duty (SOD) scanning in external systems (for example SAP GRC).
Please note, ByD comes with an embedded Segregation of Duty (SOD) functionality as part of the ByD user and access management process incl. standard SOD checks and possibilities to enhance these.
You can setup ByD security policies such that no password logon is possible and users are forced to logon via SSO and some central IdP.
In this case, if an employee resigns, you can lock the user in the central IdP and hence the user cannot logon to ByD anymore because authentication is possible via IdP only. If needed you can even enforce a logout in all systems using single-log out (SLO).
Which Name ID formats are supported by ByD?
Per default ByD uses the NameID format “unspecified” for user mapping. ByD maps the NameID of SAML-assertions on the ByD User Alias.
Using multiple Identity Provider and ByD tenants with SSO
Each ByD-Tenant represents a single Service Provider, which can be “connected” to one or more Identity Provider. For each Service Provider SAML-based SSO is configured separately. Therefore SSO can be used for all your ByD Tenants in parallel and you can use multiple identity provider.
Does ByD support LDAP?
LDAP is basically a storage and requires direct TCP/IP connections without Proxy/Reverseproxy. For that reason you can’t use LDAP in the Cloud.
If LDAP is required to manage some customer on-premise systems, you may connect LDAP to your IdP, but you can’t connect LDAP to ByD directly.