Data Environment RUN SLAs. Delivered.
Good preparation is the key to success
Competitive running requires serious continuous preparations. The health, equipment and performance need to be configured, monitored, tuned, optimized, and validated against established success criteria – continuously. This requires a sound strategy and careful planning upfront, in collaboration with a trusted team of experts to ensure a winnable high performance.
SAP Managed Data Services Continuum of Care for Continuous Value
Successful application outcomes depend on data. Establish and operate a solid end-to-end data environment with SLA-backed Continuum of Care services. The Continuum of Care services are based on an iterative Prepare-to-RUN bi-modal delivery approach. In Mode 1, the Data Management, and Data Provisioning, Optimization and Transition services deliver continuous data environment performance. These Mode 1 services manage and monitor the required configurations and optimizations, to deliver the expected success criteria, based on SLAs. In Mode 2 the Data Advisory Service delivers continuous innovations and improvements on the Mode 1 stable base. This Mode 2 service establishes and prepares the required success criteria, execution plans, and a non-disruptive transformation roadmap. The dove-tailed services model ensures continuous outcomes, across on premise, cloud and hybrid data environments.
As a trusted partner SAP Managed Data Services will ensure customer success with SLAs.
Anish Shah, Global Head, Managed Data Services. firstname.lastname@example.org. +1-713-376-7242.