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Author's profile photo Gayathri Narayana

Cloud Integration- Knowledge Base Articles and How-to-guides

Knowledge Base Articles(KBA’s)are simple how to guides published by SAP to enable cloud Integration users to find answers to some of the questions or solution for problems faced during the usage of the product.

So, if you would like to quickly find out How To activate tracing at integration flow level, How To test mappings, How To access the incoming HTTP header values in the integration flow and many more, please do check our repository of how to guides. New KBA’s are added as the capabilities in the product grows.

These how-to-guides are searchable online and are regularly updated with more keywords.

To view the list of SAP Cloud Platform Integration (f.k.a HCI-PI) KBA’s

1. Access the support Launchpad

2. Enter the following values:

Components (Start with): LOD-HCI and Excluded components(Exact): LOD-HCI-DS              

Image 1: KBA Launchpad

3.Click Go

4.The result of KBA’s are shown below.

Image 2 : KBA Search Result

5.Click on the Title to view the complete KBA. These self-explanatory guides have detailed steps          of the symptom, cause, solution like the good old SAP notes and often explained with images            too.

Image 3 : KBA

We hope these KBA’s and how to guides would be your best friend during the self-exploration phase of SAP Cloud Platform Integration!!

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      Author's profile photo Former Member
      Former Member

      I've tried to execute the query exactly as mentioned above. However I get results from all SAP Components.

      Do i miss something??




      Author's profile photo Gayathri Narayana
      Gayathri Narayana
      Blog Post Author

      Hi Emile,

      I think i know what the issue is. Its because the value of the component you want to search with is somehow not read currently by the tool . Hint to solve this, please hit on "Enter" after you type the value "LOD-HCI" and this would ensure its picked up correctly and then as earlier enter also the excluded component and "Go". This should help to get the filtered result of only the KBA's of cloud integration.

      Hope this helps,



      Author's profile photo Radar Lei
      Radar Lei

      Hi Gayathri,

      Thanks very much for the posting, I find a new place to resolve the issues during work.