Skip to Content
Technical Articles
Author's profile photo Vinay Potdar

Adding Documents to Items in Successfactors Learning

SAP Successfactors Learning Management System (SF LMS):

In this blog, I am going to discuss how LMS administrators can add documents to the learning items in successfactors LMS. I have not seen any reference document available hence thought of posting this information for LMS Administrators. The steps below would help them to understand the procedure of adding the documents/attachments to the Item so that learner can go through the document. This document would be shown as content object along with the main content object to the users when they open the course.

Below are the steps to be followed:


  1. Create a Document Type:
  • Go to References –> Learning –> Document Types


Click on Add New and add the document types as below:

    2. Creating the Document


   Go to Content –> Documents

Click on Add New and fill the fields below:

Document Type – This is the Document Type which you created in the previous step.

File Path:

There are two ways:

  1. Mention the File Path where your document is stored. The Users should have access to this shared space where the document is stored. It can be SharePoint Link as well. This is the preferred option.

2.  The other way is storing your document in the iContent Server Space like any other content

which you store however it is not the preferred option to store the documents in the

iContent  Server.


Below is the option of adding the document in the iContent Server:

File Path – This is the path where you upload your document.

Here the path is /learning/user/onlineaccess/

Document – Test has been created.


3. Linking Document to Intervention


Go to Content –> Tools –> Import Content –> Add New Content and Click Next.

Click on Browse & add the relevant document

After selecting the document / file.

Configuring intervention & Content settings and importing the file.

Select the Server Location, Enter the Content Package ID and Click on Import Files.

The File will be imported successfully.

4. Linking Document to Intervention


Go to Learning –> Select the Intervention –> Click on More against the Related Area –>Select Documents –> Click on add one or more from list.

Select the relevant one (Select the Test) and click on Add.


5. Go to Learning – User Interface (Login as a User)


 Click on the Intervention Title

You can see an attachment icon and says 1 attachment.

When you click on the Attachment Icon, you can see below however you cannot open the document from here.

When you click on the Test, you can see the below error:

To open the document, you should click on the content page and click on the Review Content which is the relevant document attached for this intervention.

When you click on the content, you can see the attachment downloaded.


For Scheduled Offering, the user has to go to that particular offering by clicking on See Offerings– click on the relevant offering – click on Attached Documents to see the link to the document.

Note: Currently you can assign Documents to Item & Scheduled Offering which can be viewed by the User however User cannot view documents which are linked to Curricula & Tasks. Curricula & Tasks are meant only for Learning Administrators.

Also, the best way to link the document is by placing the document in your internal Sharepoint / Workspace with access to users and give the workspace file path in the document

Please let me know if this blog is of your help.



Assigned Tags

      You must be Logged on to comment or reply to a post.
      Author's profile photo Vinitha Singh
      Vinitha Singh

      Very informative and helpful !

      Author's profile photo Michael Daoud
      Michael Daoud


      hi this is a great article and very informative. I have one question why is Icontent not a perferred option to store documents?

      Thank you


      Author's profile photo Vinay Potdar
      Vinay Potdar
      Blog Post Author

      Hi Michael,

      Contents like AICC & SCORM are dynamic in nature & contains many files in each content and hence you would need a iContent Server to store the files.

      However documents like PDF & Word Documents are very static and can be stored in your Workspace (intranet) and can be easily accessed by everyone.

      Also, the document is usually meant for course content. We use documents whereby user can click on it & read some instructions, generic info or some information about the course which would be helpful for the users.

      Hope you agree with it.




      Author's profile photo Veljko Roskar
      Veljko Roskar


      Great summary. Do we know what happens to the documents paperclip on the new course home (Fiori) design? It's missing the last time I checked the new Course Home preview.

      Author's profile photo Jawad Akram
      Jawad Akram

      Thanks for sharing this informative post, I have got opposite issue, I can click on the Attachment Icon, and document (word) opens, but however when I start course and the click the content their, its not working and word doc is not opening, any help with this issue!


      You missed one point that content package needs to be added in Item, other wise relevant document will not be shown in the content page.

      Author's profile photo Vijay Patil
      Vijay Patil

      Thanks for information. I have one questions.

      Can we upload documents in bulk and attach to course.

      Author's profile photo Ekta Punjabi
      Ekta Punjabi

      I for some reason, cannot find document in references. can someone shed some light and guide me please?


      Author's profile photo Vinay Potdar
      Vinay Potdar
      Blog Post Author

      Hi Ekta,

      Document has been renamed to Document Links.

      Under References - look for Online Content - Document Link Types.

      Under Document Link Types, you will be creating the various types of document. You can create your own custom document link types with any nomenclature.

      The Document Links can be found under Content - Document Links.

      Here, you would be adding various documents. Under File Path, you can provide the path where exactly the document currently reside.

      These Document links can be added / used while creation of Items , Classes, Curricula & Tasks under document link tab.

      Hope this helps.