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Register Expert Webinars – Troubleshooting Agentry Performance Issue

Dear Customer,

If you are interested in Agentry Performance topic, you can read the contents below and register a free Expert Webinar session on 2th May. If your time is not available, you can also listen the recording following the link below after the session.



1. Performance Characteristic in Agentry Environment from client to backend

2. Offline Performance – Definition, Performance Variables and Share some common offline performance issue, give the possible reasons and recommendation

3. Online Performance – Definition, Performance Variables, Online Transaction Type, How to gather KPI data from client to backend, How to analyze the online performance using Agentry related log files, Provide some methods on Client, Agentry Server and Agentry ECC Backend to improve the online performance

4. Additional general check – useful landing page link on KBAs, SCNs, Sizing Guide

5. Q&A Important:


A valid S-user is required to attend Expert Webinar sessions. For more information, please refer to the following link:

Registration for Customers Register Tuesday, May 02, 2017 1:00 PM – 2:00 PM ((GMT+08:00) Beijing, Chongqing, Hong Kong, Urumqi)


Xu, Kevin – Support Engineer


Target Audience:

Partner (ext.), Customer (ext.)


In case you have any questions, feel free to contact


Best regards,

Your Virtual Event Services Team

*All virtual events hosted by the Virtual Event Services team will be published within 2-5 working days, and the link to the recording will be distributed to all registered participants.

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