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  1. Simen Huuse

    Hi Meghna! This is great, thank you so much for your post.

    We have a scenario where we want to connect C4C to a backend SAP ERP, and I’m thinking that the cloud connector might do the trick. We know which HCI account we wish to use, but my question is then: Do we connect the SCC to SCP or to HCI? I’m finding it hard to understand the technical relations between a Cloud Integration account and a SCP account 🙂

    Best regards,

    Simen

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    1. Meghna Shishodiya Post author

      The Cloud Connector needs to be configured with the Cloud Platform. Cloud Platform Integration takes the information about the configured cloud connectors from the platform – in case multiple cloud connectors are configured with the same Cloud Platform account, the location ID parameter can be used. I hope this clarifies.

       

       

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