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  1. Simen Huuse

    Hi Meghna! This is great, thank you so much for your post.

    We have a scenario where we want to connect C4C to a backend SAP ERP, and I’m thinking that the cloud connector might do the trick. We know which HCI account we wish to use, but my question is then: Do we connect the SCC to SCP or to HCI? I’m finding it hard to understand the technical relations between a Cloud Integration account and a SCP account 🙂

    Best regards,


    1. Meghna Shishodiya Post author

      The Cloud Connector needs to be configured with the Cloud Platform. Cloud Platform Integration takes the information about the configured cloud connectors from the platform – in case multiple cloud connectors are configured with the same Cloud Platform account, the location ID parameter can be used. I hope this clarifies.




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