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Author's profile photo Ingolf Bayer

Tip in a Minute video series about CommunityTopic Pages (CTPs)

You are a rather new member of the Community and need further information about the Community Topic Pages (CTPs), then please have a look to the Tip in a Minute video series. The first one gives you a general overview what a CTP is about. The following one will treat the CTP process “How to request a CTP?”

Helpful links (please be sure that you have asked for access to the corresponding JAM group:

CTP guidelines:

CTP template:

Digital Services Request Tool for CTP Updates:

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      Author's profile photo Sandra Thimme
      Sandra Thimme

      Hi Ingolf,

      th edigital service request tool seems not to be available:

      Server Error in '/' Application.

      The resource cannot be found.

      Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable.  Please review the following URL and make sure that it is spelled correctly.

      Requested URL: /requests/request_list.

      Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.6.1590.0



      Author's profile photo Ingolf Bayer
      Ingolf Bayer
      Blog Post Author

      Hi Sandra,

      please check my e-mail, I sent to you.





      Author's profile photo Steffi Warnecke
      Steffi Warnecke

      Hello Ingolf,

      I just had a look at your newest blog, so I thought I’ll check out this one, too. ?

      Since all of those helpful links can’t be viewed if you don’t have a certain JAM permission (maybe the CTP editor group?) or are a SAP employee (I’m guessing), could you maybe add a description about this so that other users (like myself) aren’t confused when they are greeted with "Access denied" or a network error?


      And how would a normal user request or suggest a new CTP?





      Author's profile photo Ingolf Bayer
      Ingolf Bayer
      Blog Post Author

      Hi Steffi,

      thanks for your remark, you are right, I added the necessary information (link) and see following further information:

      There are three core criteria that have to be met for a CTP request:

       1.       Business Case: Strategy, target audience, and content audit must be defined and articulated and comply with community rules of engagement

       2.       Metadata: Applicable tag(s) must be present in the 1DX schema, otherwise a separate workflow is triggered

       3.       Community Activity: Tag(s) on which the request is based must show sufficient activity and engagement

       The community is focused on user generated content only – blogs, Q&A, and discussions.

       As changes are coming, please contact Brian Bernard for further details.