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SAP Product Support offers a new service for all our customers and associated consultants. It is free of charge and aims on early identification of potential harms on your business.

Simple idea:

SAP Product Support proactively shares bugfixes via newsletter once a critical problem was identified and solved. This enables you to implement the bugfix before the problem becomes visible and critical in your company.

Example:

The SCM Proactive Support Newsletter informs about potential harms in specific areas and provides correction notes. You will be able to branch directly to the notes to judge if it could be relevant for you. In addition we will provide new and interesting Knowledge Base Articles (KBA) and provide other generic news form SAP Product Support, which might be helpful for you. Eager to see an example from the SCM-APO-SNP area?

How to get it?

Please subscribe to each newsletter to receive the next edition in your interest area. The critical information itself will also be stored in a newsletter KBA.

There is no fix interval, newsletters will be sent out whenever issues were classified as critical. Please share this news inside and outside your organization if you find it interesting.

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