Listen to Weyerhaeuser’s process to resolve billing issues

ASUG Annual Conference/SAPPHIRE Now May 16 – 18 in Orlando Fl is rapidly approaching and the ASUG Mill Products and Mining Special Interest Group is sponsoring several education sessions.

This is a great opportunity to hear from companies in Mill Products who have implemented some interesting SAP functionality to improve their business processes.

UX6733: Weyerhaeuser’s User Experience Step-by-Step Process to Resolve Billing Issues Speaker: Clay Thomson, SAP Analyst, Weyerhaeuser

Weyerhaeuser created a billing corrections process that walks the user through seven different correction scenarios step by step. One example reduced the current return and resale process from 11 different transactions to a six-step process developed in SAPUI5. These processes were simplified enough so that less experienced people could resolve pricing or purchase order number changes. Weyerhaeuser accomplished this by expanding its design thinking skills beyond the basics by learning from a UX intern.

Date: Thursday, 12:30pm – 1:30pm

Location: ASUG, S320C

Learn more about ASUG Annual Conference/SAPPPHIRE NOW and secure your spot today!