Skip to Content
Product Information
Author's profile photo Lyubomira Gugleva

How to increase the quota for your subscription in Microsoft Azure portal?

If you have the following error message in the SAP Cloud Appliance Library when you deploy a solution instance in the Microsoft Azure cloud provider:

The subscription policy limit for resource type 'Total Regional Cores' was exceeded. The limit for resource type 'Total Regional Cores' is 4 per subscription, the current count is 0, and the requested increment is 17. 
The subscription policy limit for resource type 'Standard Dv2 Family Cores' was exceeded. The limit for resource type 'Standard Dv2 Family Cores' is 4 per subscription, the current count is 0, and the requested increment is 17. 
Please contact Microsoft Azure support to enable the required resources.

You must increase the Cores quota for your Microsoft Azure account. Note that this procedure must be repeated for each subscription in this account.

Note that you can check the size requirements by going to the solution details in the SAP Cloud Appliance Library and navigating to the RECOMMENDED VM SIZES section. There you can see the required cores for each virtual machine.

If you would like to see the details of the different available sizes for the solution, you can choose Calculate Cost and choose the desired cloud provider and select the required region. There you will see the different available sizes and their details, as well as the required storage to successfully start the solution instance. Please note that the update of the quota generally takes some time. Additionally, it is possible that some of the quota may be consumed by activities not related to the work with the SAP Cloud Appliance Library.

 

  1. Go to this link and create a ticket.
  2. In the Basis dialog, select the following parameters and choose Next:
  • Issue type: Quota
  • Subscription: select the correct subscription from the list
  • Quota type: Cores
  • Support plan: select your support plan

3. In the Problem dialog, select the following parameters and choose Next:

  • Severity: select your severity from the list
  • Deployment model: Resource Manager

Note that if you use the Microsoft Azure (Classic) provider in the SAP Cloud Appliance Library, in this field you must choose Classic deployment model.

  • Location: select the location where the instance will be deployed
  • SKU Family: select the value that is mentioned in the error message. For example, Dv2 Series.
  • SKU Series, New Limit: enter the new quota that is needed for your instance. 

Note that if you do not see the family from the error message in the SKU Family field, you have to go back to the Step 2 (in the Basics dialog) and change Issue Type from Quota to Subscription Management, and choose Next. Then in the Problem dialog, select the following parameters and choose Next:

  • Problem type: Other General Questions
  • Details: Give more information about your problem.

For example:

  • What is the VM type? -> H16m
  • What is your region? -> West Europe
  • What is the number of required cores? -> 16 cores for each H16m virtual machine

4. In the Contact Information dialog, select add your contact information and choose Create.

Then the Microsoft Azure Support Team will contact you by the contact method that you are selected in the form above.

  1. When the quota is increased in your subscription, please create a new solution instance in SAP Cloud Appliance Library.

 

Assigned tags

      16 Comments
      You must be Logged on to comment or reply to a post.
      Author's profile photo Former Member
      Former Member

      Hi,

       

      Just walking through this fix but don't get

      • SKU Family: H Series

      As an option

       

      Author's profile photo Stanimir Eisner
      Stanimir Eisner

      Hi,

      Did you select the location West Europe?

      Best regards,

      Stanimir

       

      Author's profile photo Former Member
      Former Member

      hi,

      We have exactely the same problem. We cant'find "H Series" in West Europe! 🙁

       

      Please help.

       

      Franck

       

      Author's profile photo Former Member
      Former Member

      Microsoft azure support solved our problem.

      We opened a non-urgent ticket using "general information" request type (explaining we couldn't activate our SAP S4/HANA trial because our subscription doesn't allow to deploy H16m VM).

      MS then contacted us by phone to have some more details (why we wanted to use H series VM)...

      2 hours later, it was possible to use it (in North europe). Because SAP Trial website doesn't allow this location (yet), we had to ask MS support to allow it to West europe too! 🙂

      Some hours later, our S4/HANA 1610 fully activated is now working fine! 🙂 🙂 🙂

      We just have to try it now!!! lol

      Franck POLSTER (France)

       

      Author's profile photo Stephan Zeeh
      Stephan Zeeh

      We started to install the "S/4HANA 1709 Fully Activated Appliance - Trail edition" and ran into the following error:

      The subscription policy limit for resource type 'Total Regional vCPUs' was exceeded. The limit for resource type 'Total Regional vCPUs' is 4 per subscription, the current count is 0, and the requested increment is 36. The subscription policy limit for resource type 'Standard ESv3 Family vCPUs' was exceeded. The limit for resource type 'Standard ESv3 Family vCPUs' is 4 per subscription, the current count is 0, and the requested increment is 32. Please contact Microsoft Azure support to enable the required resources.

      We already got in contact with MS Azure Support as described above and they are trying to correct it.

      My question:

      Is it in any case necessary to "Terminate" the instance creation and create a new solution instance in SAP Cloud Appliance Library?!

      Or is it possible to finalize the instance creation via "Activate" instead?!

      Thanks and best regards

      Stephan

      Author's profile photo Aleksandar Raychev
      Aleksandar Raychev

      Hi Stephan,

      SAP CAL recommends to terminate the failed solution instance and create a new one after successfully increase of Core quota by MS Azure support.

       

      Thank you!

      Best Regards,

      Aleksandar

      Author's profile photo Former Member
      Former Member

      greetings,

       

      I am getting the below message when trying to activate my account :

       

      Start
      Check Available Resources
      Microsoft Azure
      The subscription policy limit for resource type 'Total Regional vCPUs' was exceeded. The limit for resource type 'Total Regional vCPUs' is 10 per subscription, the current count is 0, and the requested increment is 32. The subscription policy limit for resource type 'Standard ESv3 Family vCPUs' was exceeded. The limit for resource type 'Standard ESv3 Family vCPUs' is 10 per subscription, the current count is 0, and the requested increment is 32. Please contact Microsoft Azure support to enable the required resources.
      Author's profile photo Aleksandar Raychev
      Aleksandar Raychev

      Hello, as the message says:  "Please contact Microsoft Azure support to enable the required resources." and describe which limits must be increased from the required needs.

      Author's profile photo Former Member
      Former Member

      Greetings,

      I might say this trial system is difficult to enable, we need to simply solutions honestly, Microsoft Azure is taking me from pillar to post.

       

       

       

      Author's profile photo Former Member
      Former Member

      Hi,

      After three weeks Microsoft Azure are still battling to help with the below message:

       

      Failed Operation

      Start
      Check Available Resources
      Microsoft Azure
      The subscription policy limit for resource type 'Standard ESv3 Family vCPUs' was exceeded. The limit for resource type 'Standard ESv3 Family vCPUs' is 10 per subscription, the current count is 0, and the requested increment is 32. Please contact Microsoft Azure support to enable the required resources.

      I am losing hope honestly.

       

      Author's profile photo Ashok K
      Ashok K

      Hi,

      Which SKU family should I select to request for Quota increase for "Standard MS Family vCPUs".

       

      Thanks,

      Ashok

      Author's profile photo Stanimir Eisner
      Stanimir Eisner

      Hi Ashok,

      There should MS series. If this not the case see the note in the blog:

      Note that if you do not see the family from the error message in the SKU Family field, you have to go back to the Step 2 (in the Basics dialog) and change Issue Type from Quota to Subscription Management, and choose Next. Then in the Problem dialog, select the following parameters and choose Next:

      • Problem type: Other General Questions
      • Details: Give more information about your problem.

      Best regards,

      Stanimir

      Author's profile photo Shane Kelly
      Shane Kelly

      This post seems to be a little out of date...   the azure screens have changed.

      1.  Log into your microsoft azure portal.

       

      2.  At the bottom click help & support:

       

       

      3. Select new support request:

       

      4.  On the basics tab - select:

       

      • Issue Type:  Service & Subscription limits (quotas)
      • Subscription :  select your subscription (mine says Pay as You go)
      • Select your quota type to change: Compute-VM (Cores-vCPUs) Subscription limit changes
      • click the Next: Solutions button

       

      5.  On the details tab select: email or phone for preferred contact method and click the *provide details link to open up the right hand panel...

       

      6.  Enter in:

       

      • Deployment Model:  Resource Manager
      • Location:  pick the location you setup on the SAP Cloud Appliance Library (mine was US East)
      • SKU Family:  pick the correct VMs that the error message is showing you on the SAP cloud appliance library  (see image below...mine was asking for ESV3 family)
      • Set new limit to the requested increment shown in the error message.  In my case 32.

       

       

      7.  Click 'Next: Review & Create'

      8.  Click Create

       

      Azure will then allocate your new quota limits (could take some time).   Then try to reactivate your instance on the SAP portal.

       

      Hope that helps.

      Author's profile photo Minh Nguyen
      Minh Nguyen

      Compute-VM (cores-vCPUs) subscription limit increases is the new Quota type, since Cores is not available anymore

      Author's profile photo Niccolo Marzo
      Niccolo Marzo

      Hello,

      I am getting the following error message when trying to activate solution “openSAP – Migrating Your Business Data to a New Implementation of SAP S/4HANA”

      could you please advise?

      Thanks  

      “‘SkuNotAvailable – the requested size ‘Standard_D4s_v3’ is currently not available in location ‘westeurope’ for subscription ‘ce8b808a-312a-447c-a00b-e4fa5f9980b6’. SkuNotAvailable – the requested size ‘Standard_E4_v3’ is currently not available in location ‘westeurope’ for subscription ‘ce8b808a-312a-447c-a00b-e4fa5f9980b6’. SkuNotAvailable – the requested size ‘Standard_E32s_v3’ is currently not available in location ‘westeurope’ for subscription ‘ce8b808a-312a-447c-a00b-e4fa5f9980b6’. Please try another size or deploy to a different location.'”

       

       

      Author's profile photo Aleksandar Tsekov
      Aleksandar Tsekov

      Hi Niccolo,

      The reason you are not allowed to create an instance comes from MS Azure.
      Most probably you are using some kind of trial subscription which has limitations.
      You can ask MS Azure support to assist you in that situation.
      You need to run E-size VMs in West Europe.

      Best Regards,

      Aleksandar