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If you have the following error message in the SAP Cloud Appliance Library when you deploy a solution instance in the Microsoft Azure cloud provider:

The subscription policy limit for resource type 'Total Regional Cores' was exceeded. The limit for resource type 'Total Regional Cores' is 4 per subscription, the current count is 0, and the requested increment is 17. 
The subscription policy limit for resource type 'Standard Dv2 Family Cores' was exceeded. The limit for resource type 'Standard Dv2 Family Cores' is 4 per subscription, the current count is 0, and the requested increment is 17. 
Please contact Microsoft Azure support to enable the required resources.

You must increase the Cores quota for your Microsoft Azure account. Note that this procedure must be repeated for each subscription in this account.

 

  1. Go to this link and create a ticket.
  2. In the Basis dialog, select the following parameters and choose Next:
  • Issue type: Quota
  • Subscription: select the correct subscription from the list
  • Quota type: Cores
  • Support plan: select your support plan

3. In the Problem dialog, select the following parameters and choose Next:

  • Severity: select your severity from the list
  • Deployment model: Resource Manager

Note that if you use the Microsoft Azure (Classic) provider in the SAP Cloud Appliance Library, in this field you must choose Classic deployment model.

  • Location: select the location where the instance will be deployed
  • SKU Family: select the value that is mentioned in the error message. For example, Dv2 Series.
  • SKU Series, New Limit: enter the new quota that is needed for your instance. 

Note that if you do not see the family from the error message in the SKU Family field, you have to go back to the Step 2 (in the Basics dialog) and change Issue Type from Quota to Subscription Management, and choose Next. Then in the Problem dialog, select the following parameters and choose Next:

  • Problem type: Other General Questions
  • Details: Give more information about your problem.

For example:

  • What is the VM type? -> H16m
  • What is your region? -> West Europe
  • What is the number of required cores? -> 16 cores for each H16m virtual machine

4. In the Contact Information dialog, select add your contact information and choose Create.

Then the Microsoft Azure Support Team will contact you by the contact method that you are selected in the form above.

  1. When the quota is increased in your subscription, please create a new solution instance in SAP Cloud Appliance Library.

 

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12 Comments

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  1. Former Member

    Microsoft azure support solved our problem.

    We opened a non-urgent ticket using “general information” request type (explaining we couldn’t activate our SAP S4/HANA trial because our subscription doesn’t allow to deploy H16m VM).

    MS then contacted us by phone to have some more details (why we wanted to use H series VM)…

    2 hours later, it was possible to use it (in North europe). Because SAP Trial website doesn’t allow this location (yet), we had to ask MS support to allow it to West europe too! 🙂

    Some hours later, our S4/HANA 1610 fully activated is now working fine! 🙂 🙂 🙂

    We just have to try it now!!! lol

    Franck POLSTER (France)

     

    (0) 
  2. Stephan Zeeh

    We started to install the “S/4HANA 1709 Fully Activated Appliance – Trail edition” and ran into the following error:

    The subscription policy limit for resource type ‘Total Regional vCPUs’ was exceeded. The limit for resource type ‘Total Regional vCPUs’ is 4 per subscription, the current count is 0, and the requested increment is 36. The subscription policy limit for resource type ‘Standard ESv3 Family vCPUs’ was exceeded. The limit for resource type ‘Standard ESv3 Family vCPUs’ is 4 per subscription, the current count is 0, and the requested increment is 32. Please contact Microsoft Azure support to enable the required resources.

    We already got in contact with MS Azure Support as described above and they are trying to correct it.

    My question:

    Is it in any case necessary to “Terminate” the instance creation and create a new solution instance in SAP Cloud Appliance Library?!

    Or is it possible to finalize the instance creation via “Activate” instead?!

    Thanks and best regards

    Stephan

    (0) 
    1. Aleksandar Raychev

      Hi Stephan,

      SAP CAL recommends to terminate the failed solution instance and create a new one after successfully increase of Core quota by MS Azure support.

       

      Thank you!

      Best Regards,

      Aleksandar

      (0) 
  3. Former Member

    greetings,

     

    I am getting the below message when trying to activate my account :

     

    Start
    Check Available Resources
    Microsoft Azure
    The subscription policy limit for resource type ‘Total Regional vCPUs’ was exceeded. The limit for resource type ‘Total Regional vCPUs’ is 10 per subscription, the current count is 0, and the requested increment is 32. The subscription policy limit for resource type ‘Standard ESv3 Family vCPUs’ was exceeded. The limit for resource type ‘Standard ESv3 Family vCPUs’ is 10 per subscription, the current count is 0, and the requested increment is 32. Please contact Microsoft Azure support to enable the required resources.
    (0) 
    1. Aleksandar Raychev

      Hello, as the message says:  “Please contact Microsoft Azure support to enable the required resources.” and describe which limits must be increased from the required needs.

      (0) 
  4. Former Member

    Greetings,

    I might say this trial system is difficult to enable, we need to simply solutions honestly, Microsoft Azure is taking me from pillar to post.

     

     

     

    (1) 
  5. Former Member

    Hi,

    After three weeks Microsoft Azure are still battling to help with the below message:

     

    Failed Operation

    Start
    Check Available Resources
    Microsoft Azure
    The subscription policy limit for resource type ‘Standard ESv3 Family vCPUs’ was exceeded. The limit for resource type ‘Standard ESv3 Family vCPUs’ is 10 per subscription, the current count is 0, and the requested increment is 32. Please contact Microsoft Azure support to enable the required resources.

    I am losing hope honestly.

     

    (0) 
  6. Ashok K

    Hi,

    Which SKU family should I select to request for Quota increase for “Standard MS Family vCPUs”.

     

    Thanks,

    Ashok

    (0) 
    1. Stanimir Eisner

      Hi Ashok,

      There should MS series. If this not the case see the note in the blog:

      Note that if you do not see the family from the error message in the SKU Family field, you have to go back to the Step 2 (in the Basics dialog) and change Issue Type from Quota to Subscription Management, and choose Next. Then in the Problem dialog, select the following parameters and choose Next:

      • Problem type: Other General Questions
      • Details: Give more information about your problem.

      Best regards,

      Stanimir

      (0) 

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