New SAP Support Portal

SAP has released its new Support Portal experience. Along with the new Fiori Support Launchpad there is a new look SAP Help Portal and a whole lot of new Solution Manager 7.2 content.

SAP Solution Manager Content

Under SAP Solution Manger Overview section the Media Center is now based on SAP Workforce Performance Builder for a complete demo and training experience.

Here you can find demonstrations of the new Solman functionality along with step by step training guides (Guided Discovery Tutorial). This is a great reference guide for learning how to use the new functionality. Like Activate Best Practices, it also has Process Guides for implementing the main Application Lifecycle Value Chains.

EGI’s – North America Schedule for March 2017:

To view Online schedule for Expert Guided Implementation sessions select all delivery methods and use the “Region” search filter to refine the search results:

Meet the Expert (1-hour presentation – replays available):

Check out the replays

North America Schedule for April 2017:

Meet the Expert (1-hour presentation – replays available):                              

Check out the replays

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  2. Alyson Munroe

    Hi James,

    Thanks for the blog. I wanted to comment that the new SAP Support Portal is still in preview mode – not all of the pages and navigation have been released yet, including the SAP Solution Manager pages and navigation. You can read more in this recent SAP Community Blog.





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