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New SAP Support Portal

SAP has released its new Support Portal experience. Along with the new Fiori Support Launchpad there is a new look SAP Help Portal and a whole lot of new Solution Manager 7.2 content.

SAP Solution Manager Content

Under SAP Solution Manger Overview section the Media Center is now based on SAP Workforce Performance Builder for a complete demo and training experience.

Here you can find demonstrations of the new Solman functionality along with step by step training guides (Guided Discovery Tutorial). This is a great reference guide for learning how to use the new functionality. Like Activate Best Practices, it also has Process Guides for implementing the main Application Lifecycle Value Chains.

EGI’s – North America Schedule for March 2017:

To view Online schedule for Expert Guided Implementation sessions select all delivery methods and use the “Region” search filter to refine the search results:

Meet the Expert (1-hour presentation – replays available):

Check out the replays

North America Schedule for April 2017:

Meet the Expert (1-hour presentation – replays available):                              

Check out the replays

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2 Comments

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  1. Alyson Munroe

    Hi James,

    Thanks for the blog. I wanted to comment that the new SAP Support Portal is still in preview mode – not all of the pages and navigation have been released yet, including the SAP Solution Manager pages and navigation. You can read more in this recent SAP Community Blog.

    Best,

    Alyson

     

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