Dear Community,

we’d like to draw your attention to the SAP Hybris Cloud for Customer Webinar series for 2017, including the whole SAP Hybris Portfolio.

For registering please click on the “Register” button.

Date Time Product Topic Link Presenter Content
29 Jun 2017 tbd Cloud for Customer August 2017 Release Briefing Links will follow SAP Hybris Cloud for Customer Product Team

Please mark your calendars for an insightful preview of the planned innovations for the upcoming August 2017 (1708) Release of SAP Hybris Cloud for Customer. In this ninety-minute session, you will hear directly from our product management team about what’s new across Sales, Service, and Platform.

Good to know:
July 22/23 Test Tenant upgrade
August 5/6 Production Tenant upgrade

27 Jun 2017 9-10 am CEST Cloud for Customer Business Configuration – Merge Processes and Solution Profile Copy Register Mugesh Prithviraj & Nidhi Chhabra We will be explaining about the processes and troubleshooting on Merge Change Project and Copy Solution profile Processes.
22 Jun 2017 10-11 am CEST Cloud for Customer SAP Hybris Cloud for Customer Analytics for End User Register Pooja Bhalla, Geetha A R details will follow soon
20 Jun 2017 10-11 am CEST Cloud for Customer SAP Hybris Cloud for Customer Analytics for Admin User Register Pooja Bhalla, Geetha A R details will follow soon
13 Jun 2017 3:30-4:30 pm CEST Cloud for Customer How to configure and use workflows in SAP Hybris Cloud for Customer Register Suraj Pai, Preethi Bukke, Vani Dammalli, Sushant Rai

Workflows assure active, transparent and automated flow of proper information, in an appropriate sequence, at the right time, to the right places and in a defined form. They allow users to keep an eye on deadlines and shorten processing time of their tasks.

With this webinar we would like to help you understand where workflows can be used, how to define workflows in SAP Hybris Cloud for Customer to establish a seamless business process using automated notifications, implicit data update and conditional action on objects.

30 May 2017 4-5 pm CEST Cloud for Customer Deliver more Value to Business Users with Integration of SAP Hybris Cloud for Customer and Microsoft Outlook Register  Ankan Banerjee, Jack Nehmer The expectations on customer engagement professionals in sales and service roles, continue to rise as the world becomes increasingly more digital. Business managers are constantly striving to enable their teams to achieve higher levels of performance. Integrating customer engagement solutions with personal productivity capabilities for email, contact management, and appointment setting have become an essential requirement of modern business. In this session, you will learn more about how SAP Hybris Cloud for Customer connects with (groupware) productivity solutions such as Microsoft Outlook. You will also gain a deeper understanding of the two different approaches that are available to customers, one for client-side integration, and the other for exchange server-side integration.
23 May 2017 5-6 pm CET Commerce SAP JAM Collaboration Briefing Register Nandita Nadig and Jeff Gan Learn how you can deliver winning customer experiences by adding collaborative capabilities to your sales, marketing, and service organizations with SAP Jam Collaboration. Shorten sales cycles, enhance your customer service operations, plan marketing strategies, and increase customer and employee engagement. Watch a product demo and learn how you can extend your existing solution investments, such as SAP Hybris Cloud for Customer, by adding enterprise collaboration.
 16 May 2017 4-5 pm CET Commerce SAP Hybris PCM Upgrade: get the latest content on 6.4 Register Christian Muench & Matthias Heid Learn about the new differentiating user experience and features of the SAP Hybris Product Content Management release 6.4.
09 May 2017 4-5:30 pm CEST Cloud for Customer An Essential Overview of Mobile Capabilities in SAP Hybris Cloud for Customer Register Ankan Banerjee, Jack Nehmer, Renee Wilhelm Mobility is an essential enabler of modern customer engagement whether it be in support of selling processes, service processes, or some combination of both. In this webinar, we will share valuable insights into the following key topics:
• Mobile platform and strategy within SAP Hybris Cloud for Customer
• Core mobile capabilities for administrators
• Core mobile capabilities for business users
• Mobile Sales capabilities overview and demo
• Mobile Service capabilities overview and demo
04 May 2017 4-5 pm CEST Cloud for Customer 1705 Post-Release
What’s new in Cloud for Sales & Platform
Register  Jack Nehmer Get an insightful view of the new features and functions in SAP Hybris Cloud for Sales as well as Platform enhancements- now available in the May 2017 release, directly from Cloud for Sales Experts.
27 Apr 2017 4-5 pm CEST Cloud for Customer 1705 Post-Release
What’s new in Cloud for Service
Register Renee Wilhelm Get an insightful view of the new features and functions in SAP Hybris Cloud for Service – now available in the May 2017 release, directly from Cloud for Service Experts.
19 Apr 2017 4-5 pm CEST Commerce Multi-Implementations Register Tomáš Straka Multi-country, multi-brand and other multi-features are often implemented across commerce projects.
Join this webinar to learn about the most requested and at the same time not so obvious solutions.
13 Apr 2017 10-11 am CEST Cloud for Customer System Landscape and setup for SAP Hybris Cloud For Customer Register Shashank Singor and Anurag Nath We will be explaining about the tenant setup and lifecycle, with all the relevant processes with different system setup options. Focusing on the system setup, Terminations, backup and Solution profile.
11 Apr 2017 4-5 pm CEST Commerce Best Practices and Lessons Learned in Global Deployments Register Drew Messinger Any project needs a single set of clear goals, but in Global Deployments, those goals have to encompass multiple and sometimes wildly different requirements, data, customer expectations, and internal process. By way of providing some relevant best practices and sharing some lessons learned, Senior Functional Consultant Drew Messinger-Michaels discusses the unique opportunities – and the unique challenges – that come with deploying Commerce solutions across territories, languages, currencies, and lines of business.
To report this post you need to login first.

4 Comments

You must be Logged on to comment or reply to a post.

  1. Jennifer Maier

    Hi 🙂

    Unfortunately I get an error when trying to register for “Best Practices and Lessons Learned in Global Deployments”

     

    Could you please check the registration link?

    Thank you very much!

    (0) 
  2. Amit Panwar

    I was looking to register for SAP Hybris PCM Upgrade: get the latest content on 6.4 but I don’t see any options to register. It asks for the meeting number to join.

     

    (0) 

Leave a Reply