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Author's profile photo Frank Koehntopp

Getting too many SAP Jam EMail notifications due to @@notify? Here’s help.

(Shame on me for not finding out about this earlier, but maybe there are more people like me ๐Ÿ˜‰ )

As a frequent SAP Jam user I’m somewhat used to receiving a bunch of emails per day for new posts in my groups or direct messages. I never really cared a lot about the emails, I would usually just open Jam occasionally and look at stuff there.

What _did_ bother me was the onslaught ย of “xxx mentioned everyone” emails which were mostly from groups trying to get my attention. That worked, but not in a good way.

Today I finally started complaining (nicely) in one of these groups, and Christian Happel replied with the solution in email (to avoid another @@notify email), which I’m happy to share here.

Meanwhile Christian has written a blog with the details – hope you’ll find it useful.


(it seems not everybody can access that blog, so I’ll copy&paste the essentials here)


If you go to your Account settings and navigate to the Email settings, you will be able to see all your groups on one screen and you can easily customize them all at once.


Or if you are receiving a lot of emails because people are using the @@notify feature in some groups: Here’s where you can opt out of email notifications for that.




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      Author's profile photo Tammy Powlas
      Tammy Powlas

      "Access Denied" - perhaps you could share the contents of the blog here?

      Author's profile photo Frank Koehntopp
      Frank Koehntopp
      Blog Post Author

      Done (at least the essentials).

      Which surprises me, because the "update" button was grey after my edit and wouldn't let me send because it asked me to "select a primary tag" (which I obviously had already done before the edit) but the field did not allow an entry.

      To my surprise the post got updated without me publishing it successfully - fascinating.

      I'll leave that for @oliver ๐Ÿ˜‰

      Author's profile photo Christian Happel
      Christian Happel

      Hi Tammy,

      I published this blog internally for SAP colleagues. That's why you didn't have acces to it.

      Thanks to Frank for posting it here.

      Author's profile photo Christian Happel
      Christian Happel

      Hi Frank,

      Thanks for posting my blog here!

      One comment: your tag for "SAP Jam Communities" doesn't belong to this blog. SAP Jam Communities is a separate product from SAP Jam Collaboration.

      Cheers, Christian