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  1. Shahram Shadmani

    “The central UWL Basis team does not reserve a workitem once a user launches it for processing. Hence, this is currently handled by the application. Automatic Reservation in itself is not UWL Functionality”.

    Why is that not the responsibility of the UWL? I would expect that the UWL would have the same behavior as the workflow inbox. I.e. once the work item is executed/launched it is in the reserve/process status, when it is selected/marked w/o launching it, it is in READY status. The UWL is just a different presentation of the inbox tool (presentation layer). As such, launching a work item should result in a status change of the task in the backend system, e.g. ECC. It seems that the UWL is behaving exactly the opposite.

     

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