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Author's profile photo Bhaskar Burra

How to handle if a browser version is not supported [Chrome 56 for now]

As a Portal developer and administrators you might know by now that the Portal is not loading in the latest Chrome version (56). SAP has provided a note and a fix for this issue. For more details follow this blog

For some reason if you are in a situation, where you can’t apply that note or in general want to handle a browser version that is not supported, Please read below.


  1. Create a simple HTML document .
    .centerMe {
        text-align: center;
    	font-size: 16;
        padding-top: 15px;
    	color: white;
    <h2 class="centerMe">The browser version you are using is temporarily not supported. Please use IE 11 on Windows and Safari on Mac.</h2>


  2. Upload it to KM and create a KM DOC iview.
  3. Copy the Framework page of your choice and add theĀ above to the masthead container
  4. Create a new desktop with the above framework page and your default layout
  5. write a desktop rule as below and assign the above created desktop
  6. As a result, You can see like below.

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