Apart from RUI enhancements, we carried out following enhancements in C4C Analytics in 1702.


For details on RUI Analytics enhancements please click here.


Download Options

You can now download C4C report in a PDF as well as xlsx file.


The difference between xlsx and Spreadsheet download is that Spreadsheet is in XML format and is heavy while xlsx file is light.

Thus when you are looking for formatted file with less volume of data you should use download as Spreadsheet, however when you are downloading large volume of data you should download it as xlsx file.


Deletion Support for BW Integration

C4C now allows you to transfer deleted records to BW using ODP integration. This will be useful in case when you extract C4C data to BW and also allow deletion of objects in C4C. Earlier to keep the two systems in sync you were required to carry out a full load. But now you can extract delta from regular data source (using pseudo delta) and can transfer deleted records information from Deleted Data Data Source.

This is a common Data Source that will capture the information for all the objects that are being transferred to BW.

Below is a pictorial representation of deletion of Opportunity and transferring same to BW

Relative Select

New relative select for ‘Next 180 days’ is added. This calculate the next 180 days from the date of execution.





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