I had the chance last night to speak with an IBP customer starting a deployment to manage MRO for a set of mobile and fixed assets.  While nothing I say here is confidential, I will respect their privacy as i did not request permission to “name names”.  But they are of course free to provide an identifying comment.

We talked about a broad range of topics impacting planning for MRO, they are well informed and have been in contact with SAP executives in both IBP and Asset Management domains.  They have some great ideas on Internet of Things and predictive maintenance processes, and a well thought out model for managing execution.

But in maintenance, managing execution doesn’t matter if the right part is not in the right place at the right time.  A failure of the supply chain to have parts available impacts throughput via asset downtime, and loss of maintenance technician time spent searching or waiting for parts.

Looks like a process where IBP can complement SAP’s other execution tools, and it is.

The big question we debated last evening is “what is the most important planning tool – Supply or Inventory”.  Sorry, there is no one answer.  I was educated in economics, so will fall back on “It depends..”

What it depends on is knowable, though, and that’s forecast quality.  I doubt there would be any argument that the better your preventive and predictive maintenance planning process, the better your forecasts of required service parts will be.  Read this as leading or bleeding edge incorporation of big data from IOT sensors mated to other explanatory variables predicting not only moment of failure but likely parts required.

Parts required?  Yep… as we discussed, an asset-intensive company probably has a good grasp of the maintenance parts that are always required for a job, and can explode from a job forecast easily.  It’s the sometimes required items that are a “gotcha”.  Big data and predictive analytics can help here too.

So it’s not inconceivable that at some point the enterprise will develop a forecast of MRO items that is sufficiently accurate to enable planning with static, periodically evaluated safety stock levels and a combination of IBP Supply  and MRP reorder point and safety stock.

But my contention is that is not true now, at least not for the vast majority of MRO companies.  The fact that we had a discussion last night verifies that it’s not true for my new friends.

That’s where IBP Inventory comes in.  Applying the tools of a multi-echelon inventory optimization that embraces forecast variability and supply chain nodes and lead times to manage materials at central and on site facilities enables strategic management of inventory buffers and working capital simultaneously.  My contacts last evening even recast the “customer service level” we think about in Inventory Optimization into “uptime target”, with the “customer” being a piece of equipment using the part.  That’s cool, and is easily enough done with the IBP structure.

SAP believes this strongly enough that our Inventory solutions management team has created a standard demonstration model of the MRO case, and used a similar construct – “customer” master data represent unique equipment objects, aircraft in the case of the demo.  It’s a joy when great minds think alike – not me, our customer and our Inventory team.

One last thought to close, which we also kicked around.  A technique I like to suggest whenever a material has attach rate demand (which is a valid assumption in maintenance planning) is to generate a forecast based on explosion of the relevant parent item.  But also generate a univariate, or maybe even univariate and regression, forecast of the material as well.  Any significant difference suggests an opportunity for analysis and improvement.

So MRO professionals, either in an environment where your domain is the primary materials planning focus, or only an important part of a company where other materials planning challenges predominate, take a good hard look at how IBP can improve you forecast, inventory and overall performance

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  1. Indrasen Naidoo

    Hi Tom

    Thank you for your time and a very engaging conversation. Appreciate the confidentiality in blog, and have no problem with Roy Hill or myself being associated with colaborative conversation seeking to invovation in Supply Chain.

    We will be setting up a collaboration forum to engage thought leaders on the topic of Advanced Planning & Scheduling for MRO and sharing our hypothesis and design thinking.

    Accordingly as cited in your blog we are engaging SAP on an IBP for MRO agenda and are eager to explore this potential. Your blogs offer insight into the art of the possible.

    Indrasen

     

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  2. Naeem Hanif

    Hi Tom

     

    I have also had the pleasure of having some discussions with the Roy Hill team in December 2016 with regards to their requirements. The main focus and intention was to identify how IBP could possibly meet or even exceed these requirements. I say pleasure as this is the first time I personally have had discussions around MRO planning in an SAP Advanced Planning tool, namely APO or IBP, so it was very interesting for me and as you mentioned, the team is very well informed and enthusiastic about MRO discussions.

     

    In the conclusion to that workshop with Indrasen and team, I proposed a high level idea that we could use “standard IBP” for their requirements, by “adjusting” the model from a demand by customer to a demand by asset and map attributes accordingly, eg. Customer = Asset, Product = Maintenance Activity and so forth. This in theory would allow them to use the IBP toolset of Demand and Supply Planning with a model representing the asset base and maintenance planning with forecasting and supply for components.

     

    We also debated the use of Inventory Optimization versus Supply. I see that you have also posed this question in your blog and would like to say that I believe both applications will be needed to fully realise the benefits of an integrated system for planning, procurement, inventory management and execution for MRO components. I also think that a staged approach to implementation of each application will provide the critical learnings of where and if any specific developments are needed for a robust end solution.

     

    The staged approach I would recommend and have very briefly discussed with Indrasen would be Demand first, then Supply (Heuristics) and then Inventory Optimization. The suggestion of IBP Supply versus core ERP MRP was raised mainly due to specific requirements from Roy Hill. These included Maintenance Cost views, the projected procurement spend of Maintenance Components and a view for Supplier Capacity versus Demand, these are the key ones and can be modelled in IBP. The staged approach would also move from an initially deterministic plan to a more predictive view once data feeds from asset maintenance activities and asset utilization / uptime are used as inputs to generate the next predictive maintenance activity.

     

    I agree with your statement that the explosion of the parent item driving deterministic forecast for components should also be supported by univariate and regression based forecasts of the component itself, this would definitely be a good piece of information for analysis and adjustment in producing the final component forecast. IBP positions itself well for this analysis and adjustment activity, just like a “Consensus Demand Planning” process but for Maintenance components.

     

    I am not an Asset Maintenance or MRO expert but I can most definitely see a fit and benefits of using the IBP tool for MRO planning, meeting the key requirements of what I discussed. With a well-defined design and a roadmap, I think that the standard capabilities of IBP with configuration can be leveraged to realise benefits and explored for gaps, any identified gaps can then be assessed for development.

     

    Regards

    Naeem

     

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