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Since November 2016 a new version of SAP Customer Activity Repository (SAP Customer Activity Repository 3.0 as part of the SAP Customer Activity Repository Application Bundle 2.0) is available. One major new feature is the possibility to use not only an SAP ERP or SAP Fashion Management System as back-end, but also the new solution SAP S/4HANA Retail for merchandise management.

As you might know SAP S/4HANA Retail for merchandise management is available since October 2016. It’s the industry-specific version of the SAP S/4HANA Enterprise Management solution and is at the core of a comprehensive suite of retail offerings designed to help retailers meet the demands of a digital economy. With this new merchandise management platform, retailers will access previously unavailable agility and flexibility so they can better compete and reinvent their business.

We see a good number of customers starting their digital transformation journey on that new platform. In addition to SAP S/4HANA Retail for merchandise management, customers benefit from a complete portfolio of retail solutions built around the digital core with native pre-built integration to allow firms to address the needs demanded by today’s digital economy. One of the most relevant solution here is SAP Customer Activity Repository providing real-time customer and business insight in retail and fashion in one location. POS Data Transfer and Audit is the most used functionality inside SAP Customer Activity Repository because the sales that occur every day in traditional bricks-and-mortar stores still represent the vast majority of transactions. These transactions, together with sales information from other channels, provide the foundation, , for other consuming apps based on SAP Customer Activity Repository.

On these grounds we decided to deliver a new package that accommodates the following two requirements to support new implementation projects:

  • Offer a package that covers the integration to the new digital core SAP S/4HANA Retail for merchandise management
  • Cover the key functionality POS Data Transfer and Audit

The scope of this new package SAP Customer Activity Repository for S/4HANA Retail rapid-deployment solution covers the SLT Configuration to connect S/4HANA Retail for merchandise management with SAP Customer Activity Repository. It also delivers automated content to accelerate the implementation of SAP POS Data Transfer and Audit, means you don’t have to go through a whole bunch of paper to get the configuration done.

The automated configuration covers

  • the implementation of POS inbound processing engine for sales and returns, monetary flow, statistical transactions, goods movements
  • the support of data upload during the day
  • data consistency check, duplicate check
  • the activation of standard master data check for store, items, EAN

Overview Scope SAP Customer Activity Repository for S/4HANA Retail rapid-deployment solution

You might be confused now – two packages for SAP Customer Activity Repository? What’s going on with the other one – SAP HANA Customer Activity Repository rapid-deployment solution? When to use which one? As of January 2017, two different packages are available:SAP HANA Customer Activity Repository rapid-deployment solution V5.10 and
SAP Customer Activity Repository for SAP S/4HANA Retail rapid-deployment solution V1.20.

See the differences in the following table:

Brand Voice Name SAP HANA Customer Activity Repository rapid-deployment solution V5.10 SAP Customer Activity Repository for SAP S/4HANA Retail rapid-deployment solution V1.20
Software version Based on SAP CARAB 1.0 (CAR 2.0), FP3 Based on SAP CARAB 2.0 (CAR 3.0)
Integration to back-end systems

SAP Merchandising for Retail

SAP Fashion Management System

SAP S/4HANA Retail
  • POS Data Transfer and Audit
  • SAP Smart Business for Multichannel Sales Analytics
  • SAP Lumira for Inventory Visibility and Sales Reports
  • On-Shelf Availability
  • Demand Data Foundation
  • SAP Lumira for UDF
  • Omnichannel Promotion Pricing
  • POS Data Transfer and Audit


The main difference is about the back-end system. As the established SAP HANA Customer Activity Repository RDS already has a lot of options for the customer to choose, we didn’t want to include another one in order to avoid more complexity.

The positioning should be pretty easy: SAP Customer Activity Repository for S/4HANA Retail rapid-deployment solution fits best in case you have a new implementation of S/4HANA Retail for merchandise management and SAP Customer Activity Repository with focus on POS Data Transfer and Audit. In a proof-of-concept approach you can show very fast the business value of SAP Customer Activity Repository with low risks. But you can also use the Go-live option to get your system productive very fast.

You might be faced sometimes with the following question: What about a customer who do the conversion from SAP ERP to S/4HANA Retail?
If the customer has already a running SAP Customer Activity Repository system, e.g. on CARAB 1.0, he has to upgrade this system to CARAB 2.0, because the integration to S/4HANA Retail is only available from CARAB 2.0 onwards. Upgrade of a SAP Customer Activity Repository system is not supported by RDS.
If a customer doesn‘t run a CAR system yet, he needs to start with a new installation of CARAB 2.0. This is supported by SAP Customer Activity Repository for S/4HANA Retail RDS.

You want to find out more about S/4HANA Retail for merchandise management? Please check out this asset.

To get more information on SAP Customer Activity Repository for S/4HANA Retail rapid-deployment solution and to download the content please go to SAP Best Practices Explorer.

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  1. Former Member

    Hi  Ina Glaes

    Thanks for your Interesting Blog .

    Currently, we are implementing Retail solution

    We have following product

    1. S/4 HANA
    2. SAP CAR
    3. SAP PO

    We have existing POS legacy system which can sent data to PO system and PO will transfer it to CAR and S/4 HANA.

    I have small doubt … do we really need SAP SLT in our case ?…As this is greenfield implementation…We don’t have any SAP ERP system….

    Appreciate your reply

    1. Kim Maren Ekrutt


      Hi Idramani,

      you will need SAP SLT to transfer tables and data from SAP S/4 HANA (Merchandising?) (which is the ERP System in your landscape) to SAP CAR. Available ERP Schema and mapping is mandatory to install and deploy SAP CAR Content on SAP HANA.

      For more details I can highly recommend the official SAP CAR Installation Guide!

      Best regards


      1. Former Member

        Hi Kim,

        Thanks for your reply

        SAP CAR setup is bit complex . I am attaching the screenshot . Please help me to understand.

        There are many option as per guide : I am listing below 3 most understanding option .

        Option A  : Currently which i have already done. S/4 HANA 1709 and SAP CAR having there own individual HANA DB 2.0

        Option B : S/4 HANA 1709 with HANA DB 2.0 but SAP CAR2.0 SPS2 will be sharing HANA DB 2.0 of S/4 1709

        Option C : Similar to option A but in between there is SLT server

        Let me know of there is any other option which i missed

        Would really appreciate your quick reply

        please see attached file



  2. Former Member

    HI Former Member ,

    Did you get the answer to your question ? If SAP CAR and S/4HANA are on same HANA DB instance (like your option B) do we still need SAP SLT ? Or SAP CAR and S/4HANA cannot be on same instance and SLT is must have product ?




  3. Kim Maren Ekrutt

    Hi Mihir L Kiri,

    the official Information on whitelisted scenario you will always find in this note:

    please be aware: not everything what is whitelisted = technical possible – is best practice and recommended.

    S/4 HANA and SAP Car is not on that list to be in one tenant. And I do not recommend co deployments with SAP Retail  or SAP Fashion Management. You will always need SAP SLT even in a Co Deploment:

    best regards


  4. Former Member

    Hi Kim Maren Ekrutt

    Thanks for your response. But if we review below link from SAP, we have option to co-deploy SAP CAR with S/4HANA. If we pick this approach we do not need SLT. There is also option to co-deploy SAP CAR with SAP BW. Third option is to have SAP CAR stand alone.

    I would be very thankful to get your views on options given on above link and get your practical guidance.




  5. Former Member

    Hello Ina / Kim
    It would be highly appreciated if you provide clarification on following 2 open questions from this thread:

    1. Is co-deployment option possible with S/4 HANA? If yes, I understand in this case, no specific data integration requirement needs to assessed, as the data replication would be done with virtually internally.

    2. In case we have SAP CAR standalone deployment with its own HANA DB along side S/4 HANA. Given, SAP PO in the landscape, can we use SAP PO for integrating data or SAP highly recommends to use SLT for seamless data integration?? Does SLT also support application of transformation rules??

    Any pointers would be highly appreciated.

    1. Kim Maren Ekrutt

      Hi all,

      it is always best to consult the current SAP notes to answer those questions. Here are my favorites on your questions:

      1. Whitelisted co Deployments in one HANA tenant:
        1.  –> Attention: due to our experience it is not recommended due to several reasons (high availability, upgrade strategy, performance, sizings, hardware) to do what is whitelisted – but to think about the general preferences of the customer
        2. for S/4 in specific you can also consult this one:  –> SAP CAR is currently (April 2018) not whitelisted for a co Deployment in one schema with S/4 Merchandising 
      2. SAP SLT Replication, which is the only solution to transfer data in real time, is mandatory to achieve one of the most valuable points: real time inventory visibility – Please follow the Link to get more informations on SLT capabilites of rule build:

      Best Regards



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