query for printer disabled
Problem: slow printing in SAP
- spool process shows ‘querying <printername>’ in SM50
- process tracefile shows ‘Query for printer XXXX disabled for 300 seconds (query problems)’
- process tracefile shows ‘Warning: lpq on printer XXXX took XX seconds!’
- SM21 shows ‘Printer XXXX Temporarily Locked Due to Connection Problem’
Restart the SAPSprint and print spool service on the print server.
Thank you. Your blog helped me to find a conclusion to my issue.
we have had an issue, the DNS-resolution (on our SAP application server) did not work (due to an DNS-problem) – so all printers connected to that printserver did not work,
on application server the ping to the printserver failed.
in spool output workers was shown “query problem” ,
is there any function or transactioncode in SAP, (in SPAD or . . . )
to reset or to check all connections to all failed printers (after the DNS issue had been fixed)
or is it a to do manually for every spool or printer ?