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Author's profile photo George Hayes

Troubleshooting for BUILD and WebIDE integration with HCP trial account

Note: This blog is intended for internal SAP employees having trouble importing BUILD projects into their SAP WebIDE trial account. If you are an external BUILD user having trouble importing your BUILD projects to WebIDE, please email

As part of our GA release we ensured that BUILD is more tightly integrated to HCP than ever before. As a result, some internal SAP users have experienced an error where they are unable to important published BUILD prototypes into WebIDE via their HCP trial account. This occurs due to HCP anticipating the SAP user to use an SAP Factory account rather than an HCP trial account.

How do I know if I have this issue?
If you try to import a published BUILD prototype into WebIDE, receive the Authentication Required pop up below, and the pop up continues to appear even after entering your credentials.

What are the steps to correct this issue? 
If you have this issue please utilize the following steps:

Re-Register for BUILD
Step 1. Open your browser and navigate to
Step 2. Select “Sign up”
Step 3. Enter a “Dummy” email address. (see image below).

Step 4. Click Proceed
Step 5. At the Registration page, re enter your SAP Credentials (feel free to update your password if you like.) Click on Register

Step 6. You will receive an email from welcoming you to BUILD. Click on the link to verify your account.

Step 7. Log onto your HCP Trial Account.

Step 8. Open SAP WebIDE (HCP Trial Dashboard > Services > WebIDE > “Open WebIDE”)

Step 8a. Click here to set up the destination for your WebIDE trial account if you have not already. Skip this step if you completed this previously.

Step 9. All set! Import a BUILD project from template. Enter your credentials (that you reregistered with) into the prompt and your project will import!

Thank you for taking the time to read this blog. If you are still experiencing issues please do not hesitate to contact us via email at or on twitter @BuildwithBUILD

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      Author's profile photo Karsten Klenz
      Karsten Klenz

      Thanks, George! Your blog saved me a lot of grey hairs.

      Author's profile photo George Hayes
      George Hayes
      Blog Post Author

      No problem Karsten! If you ever run into any issues, feel free to reach out to me or on twitter. @buildwithBUILD.

      Author's profile photo Ramesh Vodela
      Ramesh Vodela

      I created build project and imported into WEBIDE - I changed the mainfest.json to point to Server ES4 and added ES4 Entry to - When I run the displayed data is always chosen from local.json files - the server is not getting called.  I Tested the same with app with a project created

      webide - it works fine but not the one imported from buid.


      Author's profile photo Sonia Kalra
      Sonia Kalra

      I have been trying to reset password for my user id but never getting an email for activating new password.