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Author's profile photo Lara Albert

SAP SuccessFactors Named a Leader in Learning and Performance Management by Top Independent Research Firm

Last week Forrester Research released a new piece of research titled: “The Forrester Wave™: Learning And Performance Management, Q4 2016”. In it, SAP SuccessFactors is identified as a leader.

The recognition is based on a comprehensive evaluation of learning and performance vendors against 34 criteria which Forrester grouped into three areas – current offering, strategy and market presence.

The report references SAP SuccessFactors as “a long-time worldwide leader in performance management” that “provides customers with a market leading, well-integrated performance and learning offering.”

For Performance specifically, Forrester gave SAP SuccessFactors the highest possible scores for the competency support, goal setting, goal management, continuous performance and feedback, and recognition of employees criteria. We also received the highest possible score in the technology strategy and vision, mobile capability, user interface, and integration features criteria.

In addition, the report states that “customers are very satisfied with product integration and product flexibility.”

SAP SuccessFactors is unique in that we offer a comprehensive HCM suite that encompasses all pillars of talent management, including recruiting, onboarding, learning, performance & goals, succession & development, and compensation management, as well as a modern, global core HR solution in Employee Central.

Investment in learning and performance continues

Today more and more organizations are investing in learning and performance to effectively empower their leaders and engage their employees. According to Forrester, “The learning and performance management market is growing because HR and business stakeholders see these solutions as critical to the development of employee skills, knowledge, and performance.”

There is plenty of research to demonstrate that organizations committed to improving skills, developing leaders and effectively engaging their people improve their competitive advantage and drive better business outcomes.

Demand for next-generation capabilities

According to the report, “expectations for learning and performance features are changing,” and “the best companies [offer] learning experiences that go well beyond compliance training, and instead offer a blend of engaging formats that challenge and extend employees’ depth and breadth of knowledge.”

“They achieve this by integrating learning and performance management more seamlessly into the employee experience. As a result, employee performance has become a continuous process with frequent formal and informal check-ins, which require continuous interaction and follow-up learning.”

What differentiates the leaders?

According to Forrester, “ …improved features focus on ease-of-use, shorter content learning chunks, goals that are aligned with company strategy, and continual performance support, and they dictate which providers will lead the pack.” The report goes on to say that “continuous feedback and coaching are increasingly standard parts of effective learning organizations. One-on-one feedback tools provide the foundation for great performance and coaching conversations.”

For us, being identified as a leader reflects our focus and commitment to Performance & Goals and the market success we’ve been fortunate enough to achieve.

Our investment in continuous performance management

We believe Forrester has recognized our efforts to help companies transform their performance management methods, made possible by continuing to invest in enhancing our core goal management and performance management capabilities while bringing to market new technology innovations.

Earlier this year we launched Continuous Performance Management as part of SAP SuccessFactors Performance & Goals. With Continuous Performance Management, managers have a simple way to provide continuous feedback and coaching to help employees constantly grow in their roles and drive ongoing improvements in performance. Employees stay motivated and engaged to perform at their best.

Setting the bar

SAP SuccessFactors has proven success with a cloud-based performance management solution that is more than 15 years in the making and validated by thousands of organizations across all industries, sizes and geographies. As a result, the solution is consistently and widely recognized as market leader by top analyst firms.

We continue to be acclaimed for innovating with our customers in mind and delivering technology that keeps pace with critical business transformation trends. And feedback from more than 41 million end users of Performance & Goals tells us that by reducing complexity and making it easier to evaluate and recognize top talent, organizations can achieve even greater business results.

Staying out in front

At SAP SuccessFactors we know that being a leader is about being out in front and staying there – which is why we are committed to delivering best-of-breed capabilities that are backed by exceptional service and support to help organizations drive outstanding business outcomes.

As we look ahead to 2017 we are excited about advancing our mission to deliver a comprehensive, simple to use, and engaging solution suite that not only helps you address today’s challenges but also provides a clear direction for tomorrow.

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