New Troubleshooting Wiki Page for Payroll Posting
I am glad to announce that ‘Payroll Posting Troubleshooting Guide’ was released in wiki space:
This wiki page has been created in order to help customers and partners to solve their incidents by themselves faster than before.
As you can see in the main page of the wiki, there are four sections: the two above correspond with the two main groups of errors: the ones the customer can obtain when he/she executes the posting report and the ones that appear in the incorrect documents created in PCP0.
Inside these two sections, customers can consult how to visualize the error code they are obtaining and the list of the main errors of the group with the corresponding link to the analysis and resolution info. An example is shown in the pictures below:
The two sections at the bottom of the main page collect other common issues and frequent questions and answers related to payroll posting process.
I encourage you to use this troubleshooting guide and provide feedback to us in order to improve the structure and content of this tool. See the Help section to contact the moderators.
Thanks and regards!