We are receiving many incidents, where user is getting an 500 internal server while activating  any xbo.

Steps to Reproduce:

  • Login to Cloud Application Studio.
  • Open respective solution.
  • Open the affected xbo.
  • Right click and Activate.
  • Error appears.

Resolution:

After the upgrade most of the users have forgotten to Assign mandatory Work Centers.

User should assign missing mandatory Work center views other than Partner Development Work Center.

  1. Go to Application and User Management Work Center
  2. Open Business Users.
  3. Search for your developer User.
  4. Edit Access Rights
  5. Go to Work Center and View Assignment.
  6. Add the views for Application and User Management Work center and Business Analytics work Center.

 

NOTE – Before raising an incident, please check this once.Same has been explained in the Help Documentation – User Setup Quick Guide –>Prerequisites ->Create a Service Agent and Request a User (for Development Users).

 

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4 Comments

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      1. Dedeepya Reddy

        Hi May,
        It is the timeout with backend server, however it should not be the concern from Partner end, as they donot control the long execution times which are often experienced even from a good network.

        @Anant,
        Is there any udpdate on such behavior.

        (1) 
  1. Swati Goswami

    Hi Anant,

    There is same error occur with my custom reusable function at the time of activation it.

    I have created a reuse library and 2 functions within it . One function call another function.

    Then 2nd function  gives this type of error at the time of activation.

    Pls. will you give any idea to solve the problem?

     

    Thanks and Regards,

    Swati

    swati.goswami@atos.net

    +919830563350

     

    (0) 

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