UX research about SAP Web IDE at SOA People

[tamasszirtes]

SAP says they take User Experience seriously. Let me share my latest experience about it.

It started with an email out of the blue from Israel. Ravid Ellenbogen from the UX team of SAP Lab Israel sent me an email, she wrote that she got my contact via other colleagues and she asked me if I would like to talk to her for an hour, because she is interested in my usage of Web IDE.

One step followed the other and this week four people from SAP Israel arrived to the Netherlands to visit SOA People. They spent two days interviewing various people including senior UI5 developers, content administrators, system admins and architects.



In these meetings my colleagues were asked about their opinion about Web IDE and their challenges. They had to perform some tasks, which helped the SAP team to assess the user experience of Web IDE.

We had the pleasure chat with Elina Visoki (product owner of Web IDE) and Paola Laufer (user assistance) to talk about how to make our life easier as Web IDE users, how to find user assistance easier and how to use Web IDE better for our HCP projects, for extending S/4HANA, SuccessFactors, Fiori and Portal development, etc.



Elina told us about the innovation version of Web IDE. As expected, it can be found under Services in the cockpit of HCP trial and the cockpit says the following: “The innovation version of SAP Web IDE is for early adopters. In addition to the features of the released version, you have early access to additional, innovative capabilities and features, that will be released at a later time. See the "innovation version" section of the documentation for more detail.” The documentation says that “It is based on a more capable and scalable open-source server-side foundation called Eclipse Che. This innovative version will enable SAP to offer improved and integrated development experiences and services to larger numbers of users. At this time, the innovation version is being offered in addition to the regularly released version of SAP Web IDE. You can access the innovation version from a tile on SAP HANA Cloud Platform cockpit.”



After may individual sessions, the ladies from SAP gave a presentation to our complete development and integration team covering current and upcoming features based on the roadmap. It was privilege to get this great info directly from the source.



At the end of the 2 days we were all very happy with the result. SAP got plenty of input for improving Web IDE and I am always happy if we can learn more about anything new in the land of SAP technology. I am also very curious to see if our ideas will get into the product.

I was really glad to see yet another close cooperation between SAP and SOA People. I understand this was the first time this SAP team did such a research in this format. Surely looking forward to host these wonderful people again in the future. We will have enough Fristi, peanut butter, chocolate bread and other Dutch goodies to attract them back to the Netherlands 😉


Lital Tal (User experience), Paola Laufer (user assistance - text in UI and manual content), Elina Visoki (Product owner), Ronald Smaal (SOA People), Ravid Ellenbogen (User experience), Tamas Szirtes (SOA People)