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As announced in my Points No More blog post and Caroleigh Deneen‘s Reputation Reloaded post, the Community Experience team planned to roll out the new missions and badges for the new SAP Community this month. After further (and careful) consideration, however, we have decided to postpone the launch a bit longer.

Although the gamification functionality was ready to go with the launch of the new community platform in October, we wanted to wait until members got a little more comfortable with the new features before we rolled out missions and badges. Since members have had roughly a month now to familiarize themselves with the new community experience, we thought we should do that roll-out now — but we wanted input on the timing. So we met with the Reputation Advisory Group (a body of trusted community members who have been collaborating with us for the last year on the new Reputation Program), as well as with the community moderators.

After discussions with both groups, we concluded that although the missions are ready to go, and they were developed independently from any of the other functionality in the community, by different development teams, now is not the right time to release them to the community. Instead, we need to focus all of our team’s energy on resolving pressing issues and providing the missing features that you are waiting for, before we introduce non-core functionality such as new gamification elements.

Our new plan is to roll out the new missions and badges early in the new year (pending more discussions with community members and experts). In the meantime, we will concentrate on bringing you the updates and fixes to core functionality that you need.

We invite you to share your opinions about the proper timing of the mission go-live, and we will continue to work with our advisory groups in order to figure out when exactly we should say, “Let’s go, roll the missions out!”

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8 Comments

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  1. Jamie Cantrell

    A tough choice, but this time is all about tough choices for the good of the Community.  Thanks for sharing this important info & visibility into the decision-making process.

    (5) 
    1. Fred Verheul

      Couldn’t agree more! Transparency for the win. Thanks so much Audrey.

      And yes, let’s hope for the best in 2017. I know those badges do want to get out but maybe we can hold on to them just a bit longer ;-).

      (2) 
  2. Mark Pfister

    IMHO this is the right choice you as a team made there!

    Please get the core functionality working correctly and please add the most missed features like e-Mail notification before adding gamification functionality…

     

    (2) 
  3. Tom Cenens

    Hi Audrey

    Thanks for the candid, honest, open feedback, much appreciated! I tend to agree on the fact that it’s more pressing to resolve other issues now versus launching new features at this moment in time.

    Best regards

    Tom

    (3) 
  4. Lukas Weigelt

    Completely agree with your decision. I’m still struggling with the “metadata-concept over classic forums-structure” so, personally, I’d be blocking out any gamification content if there was any right now anyway.

    (1) 
  5. Jelena Perfiljeva

    Another nod of agreement here, it’s not the right time to roll out any missions. Besides, doing basic stuff like finding this blog post is enough of a quest already. 🙂

    (3) 

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