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Author's profile photo Stefanie Rindt

SAP Solution Manager 7.2 for VAR-D Support

If you are currently certified as Partner Center of Expertise (PCOE) or preparing to get certified, you know that SAP Solution Manager is a critical requirement (and mandatory for SAP Business All in One and SAP HANA solution support).

The Mainstream Maintenance for SAP Solution Manager 7.1 will end on December 31st 2017. Therefore this version will no longer meet requirements for PCOE certification after this date. From January 1st 2018 onward, only SAP Solution Manager 7.2 or SPS -2 will be compliant with PCOE requirements.

Upgrading your SAP Solution Manager system to version 7.2 is a significant project, so please start planning now.

Resources

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You can find the latest SPS release information for SAP Solution Manager 7.2 on the SAP Support Portal.

Good to know:

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      26 Comments
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      Author's profile photo Luigi Traffano
      Luigi Traffano

      Hi Stefanie,

      thanks for all infos, just a question: our PCoE certification will expire after 1st Jan 2018....this means that we must upgrade our 7.1 SolMan even if we are certified?

      thx

      nice day

      luigi

       

      Author's profile photo Stefanie Rindt
      Stefanie Rindt
      Blog Post Author

      Hello Luigi

      yes, you will have to upgrade your SAP Solution Manager eventually. Your recertification audit after December 31, 2017 will require the 7.2 version.

      Stefanie

      Author's profile photo Luigi Traffano
      Luigi Traffano

       

      Hello Stephanie,

      thanks for clarifying..

      luigi

      Author's profile photo Khuram Shehzad
      Khuram Shehzad

      Hi,

      Can you please confirm if we dont use Hana Db with Solman 7,2 is that still accepted for VAR support. Also if there is any document for this kindly share.

      Thanks

      Author's profile photo Stefanie Rindt
      Stefanie Rindt
      Blog Post Author

      Hello Khuram,

      for the sake of the audit, the DB you are using for SAP Solution Manager is irrelevant.

      Check out the Product Availability Matrix (PAM) for upgrade and installation details for SAP Solution Manager 7.2

      Author's profile photo Mauricio Zeledon
      Mauricio Zeledon

      Link is broken. Where can we find the right document?

      Regards

      Author's profile photo Stefanie Rindt
      Stefanie Rindt
      Blog Post Author

      Hello Mauricio,

      the link for the 7.2 configuration guide is https://support.sap.com/content/dam/support/en_us/library/ssp/sap-solution-manager/partners/service-providers/_VARGuide_Config_SolMan72.pdf

      Regards,

      Stefanie

      Author's profile photo Özgür Tas
      Özgür Tas

      Hello Stefanie,

      The link is broken again. Could you please reshare us?

      Regards,

      Özgür

      Author's profile photo Stefanie Rindt
      Stefanie Rindt
      Blog Post Author

      Thanks Özgür for letting me know! Seems the link has expired. I'll follow up with the responsible team and will post an update soon.

      Regards

      Stefanie

      Author's profile photo Özgür Tas
      Özgür Tas

      Hello Stefanie,

      Is there any update about the link?

      Regards

      Özgür

      Author's profile photo Stefanie Rindt
      Stefanie Rindt
      Blog Post Author

      Sorry, still haven't heard back from the responsible team. I'll follo wup again.

      Author's profile photo Stefanie Rindt
      Stefanie Rindt
      Blog Post Author

      Hello Özgür, the  link for the configuration guide has been re-activated: https://support.sap.com/content/dam/support/en_us/library/ssp/alm/sap-solution-manager/partners/service-providers/_VARGuide_Config_SolMan72.pdf

       

      Regards,Stefanie

      Author's profile photo Özgür Tas
      Özgür Tas

      Hello Stefanie,

      Thank you so much.

      Regards,

      Özgür

      Author's profile photo Farooq MFarooqAli- Abacus
      Farooq MFarooqAli- Abacus

      Dear Stefanie Rindt

       

      We need to know how can we get customer EWA in Partner Solution Manager. Is there any guide available. What are the steps to follow to get customer EWA

      Author's profile photo Stefanie Rindt
      Stefanie Rindt
      Blog Post Author

       

      Hello Farroq, please refer to SAP Note 2282944 https://launchpad.support.sap.com/#/notes/2282944 and related notes.

      Stefanie

      Author's profile photo Farooq MFarooqAli- Abacus
      Farooq MFarooqAli- Abacus

      Dear Stefanie Rindt

      Thanks a lot

      It means we need to first download the customer systems from SAP Portal using LMDB. Then we need to complete the Managed system configuration for each system ? If customer has EWA reports in their own Solman then is it possible taht customer send us the EWA reports. Also, if the customer is sending EWA to SAP and not the partner then how can we download the EWA from SAP portal to patner solnam

      Please advise

      Author's profile photo Stefanie Rindt
      Stefanie Rindt
      Blog Post Author

       

      Hi Farooq,

      I'm afraid I cannot comment on this. I suggest to attend the Expert -guided sessions (EGI) offered by the SAP Enterprise Support Academy. They cover SAP Solution Manager and ITSM setup, and you have the chance to talk to an expert directly. You can access the EGIs via the SAP Learning Hub, Enterprise Support edition: https://support.sap.com/en/offerings-programs/enterprise-support/enterprise-support-academy/expert-guided-implementation.html

      Regards

      Stefanie

      Author's profile photo Faheem Ahmed Shaikh
      Faheem Ahmed Shaikh

      Hi Stefanie,

       

      Can you please let me know, which SP level is required for Solution Manager 7.2, for the purpose of PCOE audit.

       

      Regards,

      Faheem.

      Author's profile photo Stefanie Rindt
      Stefanie Rindt
      Blog Post Author

       

      Hi Faheem,

      for the audit, the latest SPS or -2 is required. We are currently at SAP Solution Manager 7.2 SPS 6, so we would accept SPS 4 or higher for audit. SPS 7 is planned for May. So if your audit is after that, the requirement would be SPS 5+.

      Regards,

      Stefanie

       

      Author's profile photo Jianhua Zhou
      Jianhua Zhou

      累,有pcoe 参考资料吗。要做那些事情。

      Author's profile photo Jianhua Zhou
      Jianhua Zhou

      EWA display in VAR solman 7.2 ?

      Author's profile photo Jianhua Zhou
      Jianhua Zhou

      EWA display in VAR solman 7.2

      Hi ,

      I am not able to find a corresponding auth. role that allows VAR customers to display only their own EWAs in solman 7.2. In 7.1 we had such a thing like SAP_SMWORK_SYS_MON_SPC role. Now, the EWAs are located under the service delivery section and can be accessed haing role SAP_SMWORK_SERVICE_DEV.

      But for VAR customer this is not useful as the user is able to see all EWAs, also those from other customers...

      Author's profile photo Stefanie Rindt
      Stefanie Rindt
      Blog Post Author

      Hello Jianhua

      I'm afraid I cannot answer that one and have to refer to the experts. Check out the SAP Solution Manager wikis: https://wiki.scn.sap.com/wiki/display/SM

      Stefanie

      Author's profile photo Gurjeet Kaur
      Gurjeet Kaur

      Hello Stefanie,

      Thanks for putting everthing in one place. But unfortunately none of the Links are working. One or other I could find in above comments but rest are still not updated.

      Could you please provide the links?

      Thanks & Regards

      Gurjeet

      Author's profile photo Stefanie Rindt
      Stefanie Rindt
      Blog Post Author

      Thanks Gurjeet for the note. I updated the links. The EGI for VARs has been discontinued. I'll confirm with SAP Enterprise Support Academy just in case.

      Author's profile photo Gurjeet Kaur
      Gurjeet Kaur

      Thanks Stefanie, it would be good if SAP still provide the EGI for VAR 🙂

      Have a nice day!