SAP ITSM Text Determination Procedure & Copy Control

[adil_fahim]

Recently while working on Charm Project, there is a requirement from client where we need to add some extra Text fields in “Request for Change” screen. We have added some Z fields & these all fields need to display in “Urgent Change” as Text Log while following up from the same screen.

Request for Change Extra Text Determination Z fields:



After filling up all the entries you want to display these details in Urgent Change as Text Log. I have created 1 more Text field(Requirement) in Urgent Change & copy all text from RFC under that.

Below is the procedure:
SPRO


Choose Define Text Objects & Text Types


Click Change

Double click on CRM_ORDERH



Create New Field



Below are the Text ID (creation of Text ID’s are common & you can assign as per your requirement)



save the same & capture in TR.

Text ID is created & now assigning in Urgent Connection transaction.

SPRO

 

Select CRM_ORDERH & Dobule click on “Definition of Procedure”



now enter manually by selecting ZMHF0001 (Urgent Change Connection)



below screen will appear


Add new entry “Requirement” & set sequence as per your requirement.





save & capture in TR.

Also verify the same in CRM UI. (Urgent for Change)



Now configuring copy all text values of “request for change” to “Urgent Change”. All values will be copied in requirement tab only.

SPRO


Select below ZMCR – ZMHF (Maintenance Project) & double click on “Text ID Mapping”



click on New Entries


now add values here (Source to Target)
Z08(Requirement) — Target


save in TR.

Now create New request for change in UI & insert scope Urgent Change. Fill all the entries & & check all values should be visible in Urgent Change.



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