Over a cold autumn day on 17 October, I had the privilege to conduct a 2 hour Design Thinking session for 25 students and 4 Faculties from the School of Public Administration, National University of Mongolia.  This was a session to help them develop Innovation skills to help them become better and more creative public servants in the future.


The students also learned about rapid prototyping, the need to understand challenges and use of scarce resources and working in teams during the marshmallow challenge.

They even discussed how they could apply Innovation in the public service.  For example, digitisation of tax collection where citizens can easily upload or submit their documents online to minimize the hassle of tax returns.

All in all, the students and faculties had a good session working in teams and learning about the need for them to become innovative.

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