Looking across industries, digital disruption of business models happened first outside of mill products & mining. Digital photography, digital music, online consumer retail, and sharing economy for housing and transportation are wellknown examples of dramatic change.
In mill products & mining, industry transformation started slowly, and suddenly seems to happen all over the place. Digital transformation of customer experience and commerce is a good example.
For many years, sales of steel products happened through long-term contracts, on the phone, and through EDI. Today, most steel producers at the SAP Conference for Mining and Metals 2016 emphasized a sophisticated and differentiated multichannel sales strategy.
Disintermediation – cutting out the middle man, and selling to the consumer – are an emerging trend as well.
Process automation are common place in mill and mines since long. Autonomous trucks and forklifts, and advances in robotics are changing mine & mill operations dramatically today.
Finally, social media and the industrial internet of things offer first mover advantage for next level customer experience and process efficiency.
Find below a few examples for industry transformation & innovation in our industries:
New sales and distribution models are transforming the building materials industry