Looking across industries, digital disruption of business models happened first outside of mill products & mining. Digital photography, digital music, online consumer retail, and sharing economy for housing and transportation are wellknown examples of dramatic change.
In mill products & mining, industry transformation started slowly, and suddenly seems to happen all over the place. Digital transformation of customer experience and commerce is a good example.
For many years, sales of steel products happened through long-term contracts, on the phone, and through EDI. Today, most steel producers at the SAP Conference for Mining and Metals 2016 emphasized a sophisticated and differentiated multichannel sales strategy.
Disintermediation – cutting out the middle man, and selling to the consumer – are an emerging trend as well.
Process automation are common place in mill and mines since long. Autonomous trucks and forklifts, and advances in robotics are changing mine & mill operations dramatically today.
Finally, social media and the industrial internet of things offer first mover advantage for next level customer experience and process efficiency.
Do you wonder how digital transformarion can look like for you?
Find below a few examples for industry transformation & innovation in our industries: