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Looking across industries, digital disruption of business models happened first outside of mill products & mining. Digital photography, digital music, online consumer retail, and sharing economy for housing and transportation are wellknown examples of dramatic change.

In mill products & mining, industry transformation started slowly, and suddenly seems to happen all over the place. Digital transformation of customer experience and commerce is a good example.

For many years, sales of steel products happened through long-term contracts, on the phone, and through EDI. Today, most steel producers at the SAP Conference for Mining and Metals 2016 emphasized a sophisticated and differentiated multichannel sales strategy.

Disintermediation – cutting out the middle man, and selling to the consumer – are an emerging trend as well.

Process automation are common place in mill and mines since long. Autonomous trucks and forklifts, and advances in robotics are changing mine & mill operations dramatically today.

Finally, social media and the industrial internet of things offer first mover advantage for next level customer experience and process efficiency.

Find below a few examples for industry transformation & innovation in our industries:

How robotics and automation advances mine operations – from material handling, to excavation, loading and safety

Breaking industry boundaries – product & process innovation examples from the mill industries

How Tesla and Google  disrupt the building products industry, and how new business models could help

New sales and distribution models are transforming the building materials industry

Product innovation, customer experience innovation, business model innovation in building products

Why social media matters for building products

Disintermediation in Paper and Packaging

Opportunities and risks through eCommerce: Channel conflicts, arbitrage and disintermediation

Customer centricity and eCommerce in the focus of metals strategy  – observations at International SAP Conference for Mining and Metals 2016

How digital and industrie 4.0 impacts the textile value chain

 

Transformation of work place, combining the best of machines and humans – and how this relates to SAP Smart Business

Required re-skilling of industrial workforce for information enabled operations

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