Troubleshooting Master List for Agentry and Products
To all SAP users,
SAP Digital Services and Support, tries to proactively give most of our solutions available online to help promote solution share between users and the community. The list below are known fixes/solutions that we give our SAP Support Engineers, Consulting, Product Developers, SAP customers and SAP friends and family to resolve the common issues.
We also update this list accordingly. Treat this page as dynamic. You may bookmark or return to it at any time to see if it changes.
The list of KB articles are known troubleshooting landing pages available in SAP support. These are the known KB article numbers/notes/blogs and links to them. The user may need access to the Service Market Place support portal to see the link or need the credential to access it.
|
Knowledge Base Article # |
Description |
|---|---|
| 1814081 | Troubleshooting: Error 14 communication problem – Agentry |
| 2255046 | Troubleshooting: Error 11 – Agentry SMP 3.0 |
| 1816621 | Troubleshooting: Failed to acquire cryptography context and key container – Agentry |
| 1813024 | Troubleshooting: Failed to load ag3javaBE.dll – Agentry |
| 1813025 | Troubleshooting: Client Time Zone is not recognized and no alias was found in TimeZoneAliases in Agentry.ini – Agentry |
| 1816622 | Troubleshooting: DecryptPasswordError – Agentry |
| 1814697 | Troubleshooting – Cannot find flunky user.info.XXXX – Agentry & Syclo Work Manager by Maximo |
| 1816683 | Troubleshooting: Complex Table corruption – Agentry |
| 1816713 | Troubleshooting: Eclipse Editor – Agentry |
| SCN Blog | Troubleshooting: SAP Work Manager (Agentry) 6.0 / 6.1/6.X attach document |
| SCN Doc guide | Troubleshooting Guide by SAP Rapid Innovation Group |
| 1816645 | Communication Type: Encryption Protocol Information (Angel and Pre-Angel) for Agentry |
| SCN Blog | Troubleshooting: Agentry Styles for iOS 7 support (iPhone, iPAD, iPAD mini and others) |
| SCN Blog | Quick Start Guide: SAP Work Manager 6.X (SMP – Agentry) |
| 2095696 | Troubleshooting Performance Issue: SAP Work Manager – Workorder/Notification Fetch taking too long |
| 2106363 | Troubleshooting Performance Issue: SAP Work Manager Measurement point creation – update task is slow |
| 2189177 | Troubleshooting: Localization in Agentry |
| SCN_Blog | Troubleshooting: SAP Work Manager Performance Issue (landing page) |
| 2495781 | Troubleshooting: Agentry Client Crash |
| 2501975 | Troubleshooting: SAP Work Manager time stamp (conversion) |
| SCN Blog | Troubleshooting: SAP Password Issue (Agentry Based Application) |
| SCN Blog | Troubleshooting: SAP Work Manager Notification Agentry Related |
| 2486988 | Troubleshooting: SAP Mobile Platform SMP Server Crash – Agentry related |
| SCN_Blog | Troubleshooting: SAP Work Manager Notification |
| SCN_Blog | Troubleshooting: Agentry – SMP 3.0 Clustering or Load Balance Issue |
| SCN_Blog | Troubleshooting: Agentry client for iOS 10 |
See mirror page at:
https://wiki.scn.sap.com/wiki/display/SAPMOB/Agentry+Knowledgebase+Notes+Troubleshooting+Guides
Best Regards,
Mark Pe
SAP Platinum Support Engineer
Hi Mark,
Thank you for the blog.
It was very useful for troubleshooting the issues.
Regards,
Roopa M.