Legacy Reputation Discrepancies
UPDATE Oct 27: This issue is now resolved. If you have any questions, please search and post in the Questions & Answers application.
As most of you know who have been following the communications around the launch of the new community, on Friday October 7 we instituted a points freeze on SCN, in anticipation of moving to our new community home with a brand new reputation system.
We are now in the midst of our go-live weekend (I’m writing this on Saturday October 8), and in the process of migrating the lifetime points and level for each user from SCN into the legacy reputation section of their new unified profile, we encountered an issue.
The lifetime points report that was pulled had point discrepancies in it that cause a mismatch between what is displayed in the user’s old SCN profile and what’s displayed in the legacy reputation in the new profile. As soon as we discovered this issue, we immediately requested a new report.
The team responsible for providing the report is still working on fixing it. Therefore, we will not be able to fix any discrepancies in the lifetime points and levels in the posted legacy reputation until sometime after we go live on Monday October 10. Once we receive the corrected report, we will work closely with IT to figure out an estimated timeframe for updating the profiles with this information. We will share more with you at that point.
We apologize for this situation and are working hard to correct it as quickly as possible. Thank you for your patience and understanding.
We understand Audrey. These things happen. Go-live weekends aren't meant to be trouble free 🙂 We've all been there...
Thanks for letting us know. To be honest, I've already difficulty remembering what my point total was on Friday, so any number will do for me (as long as it's 7133 😉 ).
I am still trying to figure out where to locate the points (old ones, Karma, ...) in the new profile section anyway... no need to hurry 😉
Hi Martin,
On your profile, on the left side you’ll see a link “<number> Legacy Badges”. Like this:
Click that link and you’ll see your legacy reputation:
Right now the karma credit total is not shown in the profile, because the profile is a public profile.
For now, you can see your karma credit total when you go to answers.sap.com, in the top right side, like this:
Note that your karma credit total is only visible to you and the moderators. No other community users can see it.
We hope to roll out a karma credit history/log that is visible to you as well, but right now it’s not ready for member consumption so it is restricted to view by moderators only.
Hope this helps,
Audrey
Hi Everyone,
The legacy reputation should be correct now. if anyone still sees any issues, let me know.
Regards,
Audrey