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Author's profile photo Rainer Zinow

Performance of SAP Business ByDesign

Dear Colleagues,

in many conversations, the topic of ‘what response time will my users see’ come up. I did reach out to some of our experts, like  Marcel Kassner and put their input into a short video

In short it explains, why SAP is only in charge of 30 % of the response time, your users will experience. Therefore, this is a joint responsiblity to constantly strive for better and better performance.

Best regards


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      Author's profile photo Francisco Hernandez
      Francisco Hernandez

      Hi Rainer,

      Watching your presentation I can see a huge distance between the average performance of SAP ByD and the performance of our system.

      Our system is used in Mexico and China, but definitely the performance in China is really bad, we have contacted SAP support to have an analysis of our environment in China considering internet issues but we didn't have any recommendation about the best conditions to use the system in China.

      To be honest we have been working during two years with a slow system waiting for Hanna, HTML5  or any other improvement to help us to work more efficiently. Also we are using a Data Tunnel to connect our office in China with a server outside of China because I think our system is in a server in USA but not in China.

      In Mexico the performance is much better than in China but nothing amazing, in your presentation it's really good.

      How can you help us to find the best solution to finally have a reasonable performance?

      Thanks a lot,


      Francisco Hernandez

      Author's profile photo Pablo Menth
      Pablo Menth

      Hello Rainer,

      appreciate you are working on ByD performance.

      Just checked network requests of the new HTML5 interface (test system) in chrome and overall performance feels better than in Silverlight!

      • In many cases response time per request between 0.5 and 2 secs, very good!
      • BUT screen != request: many screens consist of several UI-components (e.g. embedded components, item-lists, charts,..) and therefore add further requests which will prolonge the waiting time until the user can finally interact with the navigation target UI 😐
      • Subsequently, many UI screens show fluctuating response times between 2 and 5 secs, no fluent experience
      • From time to time there are very long requests from 5-15 secs with no obvious reason

      All in all, I'd say HTML5 is a big step forward but as long as you recognize the loading times regularly during work (> 3 secs) and have those moments from time to time where you have to wait 10-20secs with no big data involved, there is still a neccessity for further improvements.

      Would also be interesting to see if there is a significant difference in a productive environment.

      Kind Regards