Action Required: What You Need to Know (and Do) to Prepare for the New SAP Community
As Gali Kling Schneider announced in her recent blog, we are making the move from SCN to the new community platform on October 10.
Any move requires packing — and maybe even leaving some things behind. The doors may also be locked for a little bit.
We’ll handle the bulk of moving — loading and unloading. We’re working to ensure that SCN URLs redirect to the appropriate places within the SAP community. (Setting up the forwarding addresses, to stick with the moving metaphor.)
But you should be aware of the following and prepare as necessary before the moving vans hit the road. (OK, maybe I’m taking the moving metaphor too far now. Sorry.)
For starters, this list identifies which content you might need to save and add back to the new community after it goes live. These bullets also indicate where some content types will end up in the new platform — and situations where you may need to do a little extra work with migrated content.
- SCN avatars: Your picture won’t make the move. You’ll need to upload a picture in your new Former Member. You should save your SCN profile picture…or maybe take this opportunity to get a brand-new headshot. You can save your SCN avatar pic by going to your profile page, choosing your “bio” tab, right clicking the image, and selecting “Save image as…” (UPDATE: An earlier version of this post stated that profile pics in the beta platform will be wiped. This is not correct. All beta profile information — including the profile pic — will remain in the new platform.)
- SCN blogs: We will migrate SCN blog posts written by members to the new blog solution. In many cases, these blogs will receive tags based on the spaces where they resided — so people can browse for them via topic. If an appropriate tag is not available (such as with personal blogs not associated with a space), the author will need to retag with one of the new primary tags. Please note that only public, published SCN posts will be migrated. Blogs in draft stage, awaiting moderation, scheduled to publish after migration, etc., will be lost, so please save them. Also, a post’s likes and views won’t be migrated, and the star-rating system is not part of the new platform.
- SCN discussions: All SCN discussions with replies will move to the new community archive as read-only content, and they will be part of the Questions & Answers search. SCN discussions without replies won’t be migrated, so if you have a question still awaiting a response, please save it and enter it as a new question in the SAP community.
- SCN direct messages: Your DMs in SCN won’t migrate to the new platform.
- SCN spaces: SCN spaces, as they exist today, won’t be part of the new community experience. The new SAP community takes advantage of tagging to serve up content based on specific topics. To find the type of information you accessed in your favorite spaces, please browse for tags related to topics. In some cases, you may find community topic pages dedicated to the tags that interest you most. (Check your favorite space to see whether the new tag is mentioned there.) Please read the Spaces and Community Topics Pages page for more information.
- Beta blogs: Please note that any content added during the beta phase will be wiped out when we move to the new community platform. So if you’ve written blogs in beta that you would like to make available once the platform goes live, you’ll need to save the content and post again after October 10. (As noted above, SCN blogs will be migrated.)
- Beta questions and answers: Please note that any content added during the beta phase will be wiped out when we move to the new community platform. So if you’ve posted questions that you would like to make available once the platform goes live, you’ll need to save the content and post again after October 10. As noted earlier, SCN discussions with replies will migrate to the new community archive as read-only content, and they will be part of the Questions & Answers search.
- Beta profile: Any information that you entered in your beta profile — such as your profile pic and bio — will remain when the new community launches.The User Profile page provides more details about profiles in the new community.
- Content from SAP employees and representatives: Over the years, SAP employees, contractors, and other representatives have uploaded a great deal of material to SCN. Depending on the information and how often members accessed it, the content will be migrated as a blog, added to the archive, or recreated within the community wiki. We also worked with content owners to delete any outdated materials.
- Non-English communities and content: Since the new community won’t have spaces, SCN’s language-specific spaces won’t be part of the new experience. It will, however, have language tags. Please read Non-English Languages in the New Community to find out how language-specific content works in the new platform — and learn how to save your non-English content (so it won’t be lost during the transition from SCN).
- Gamification: You have until 12:00 p.m. PT on October 3 to complete all SCN missions. You can also continue to earn points until October 7. The new community missions will be available in the new platform in November — although the exact date has not yet been determined. All previously earned SCN badges will be visible in your new community platform. Please see SCN Missions Coming to a Close for more information.
- People and content you follow: If you follow someone in SCN, you’ll automatically follow him in the SAP community (as part of the migration). The SCN content you follow, however, won’t be part of your profile. After migration, you’ll need to begin to follow content from scratch. If you want to continue to follow something, please make a note of it now and search for it in the new community after launch. (To learn how to follow things in the new community, please read the Activity Stream and Notifications page.) You can also bookmark the page in your browser, as a redirect should take you to the new page. (For more about bookmarking, please see the next section of bullets.)
- View counts, likes, and star ratings: As mentioned in the earlier “SCN blogs” bullet, view counts and likes will not migrate along with the content with which they are associated. Also, the new platform doesn’t support the star-rating system for content. The content itself, however, will migrate, as outlined in bullets above.
- Status updates and @mentions: These won’t migrate from SCN.
That covers everything that you need to save, move, or find again in the new community.
Some SCN functionality won’t be available at all in the new community, and there are no plans to provide any equivalent features:
- RSS: Since RSS won’t be available in the new community, your SCN feeds won’t migrate. To learn how to get updates about content that interests you in the new community, please read the Activity Stream and Notifications page.
- Polls: The new community environment doesn’t support polling.
- Internal bookmarking: You won’t be able to bookmark content within the new community, and any internal SCN bookmarks won’t be migrated. If you’d like to continue bookmarking SCN content, please do so with your browser manually. SCN URLs should redirect to the new location of the content.
Since we’re not moving until October 10, you may wish to continue to put stuff in our current SCN home. Please note, however, that packing will begin before the 10th, and we will begin to limit access to SCN in the days leading up to launch.
- Registration for SCN will freeze on October 6…although if you’re reading this, that’s likely not an issue for you. People can register for SAP.com, which will give them access to the SAP community as well (when the new platform launches on October 10).
- The SCN site will freeze on October 7. You’ll still be able to access content, but you’ll be unable to post anything or send anything. You’ll be able to do these things again in the new community when it launches on October 10.
And speaking of October 10…we hope you’ll stop by when we throw open the doors to the new community.
thanks for the packing list.
I'm a bit confused about this part though:
Maybe I missed it in the announcements, that came before this one, but that sounds like any open question that's migrated will never be answered in the new SCN, because it's read-only. Meaning nobody can add a solution and the OP can't close it?
And if the OP wants it answered, he/she has to re-create the question again and this way start the new SCN by crossposting?
Your understanding is correct. I'd have preferred the migration of recent open questions - say a week or two. That would have taken care of pretty much everything that mattered, although I've had questions answered months after I posted them, so for sure stuff is going to get lost here.
No RSS feeds, and no plans to provide them? That's a huge shame. RSS makes it *so* much easier to keep track of large volumes of content. Or am I the only one that uses RSS these days...?
I've replaced my RSS feeds with Twitter and apps that turns the Twitter feed into magazines, such as Flipboard.
Is there a twitter account that posts links to *all* SCN blogs?
I use RSS feeds for some specific spaces in current SCN. I assume there isn't going to be a way to create twitter feeds for specific tags in the new SCN?
I'll have a look a flipboard and see if I can make that work. Thanks for the suggestion!
Flipboard is really great because it loads whatever is linked magazine style to the app. You can also save and bookmark items.
On quiet mornings it's great just to flip stories on my iPad with a good cup of coffee.
Now is there any option/possibility to avail the bookmarks from old SCN?
No: Bookmarks were part of the old platform.
Thank you for the document. Very interesting and waiting for the new version.
This is something I was afraid of:
and this is the moment where I really would like a dislike button .. first for the lack of functionality in the new community and second for the described workaround (I also like the "should" in the last sentence).
Is there any other way to fetch the bookmarks? There seems to be an RSS functionality but this takes into account only the recent bookmarks
I've also been hearing more and more discussions about the missing bookmark feature, even in discussions last week in Vegas. I personally have a handful of them, but rarely have relied upon them. Perhaps like moving from one house to another, or perhaps a big house to a smaller apartment, this does force the need to do some housekeeping and maintenance?
Curious to know if someone comes up with an elegant approach. I will rate it 5 stars and like it, so we can rewards you with points before the earning period closes.
I actually prepared a blog in draft mode with my organized links.
I will copy and paste it to a draft email in Gmail and copy it from there to a new draft blog in the new SCN after the launch.
Okay, I'm so gonna steal that!
Just remember to save it locally before the migration, as drafts will not be migrated 🙂
I wish I had a better suggestion or answer for bookmarking, but I hope some of the suggestions here help with the workarounds.
RE: the "should"...there have been reports of broken links. The team is taking steps to address, but I didn't want to say "will redirect" until I felt confident that that is a completely accurate statement.
I received some additional information/corrections after posting this.
* I had earlier reported that you would lose your beta profile pic when we launch the community. This is incorrect. In fact, anything that you entered for your profile during beta (e.g., pic, bio) will remain at launch.
* Your SCN direct messages won't migrate.
I have updated the post to reflect this new information.
Sorry for any confusion.
I am going to ask this question yet again. What replaces Track in Communications and the Communications folder?
A follow on question is will all the primary tags which we Moderate and/or Follow be included in the replacement of Track in Communications?
If this is the Activity Stream, I am not sure it is working properly since there really are not enough items contained therein.
Thanks, Mike (Moderator)
SAP Technology RIG
Did you ask me that question before? If so, my apologies for missing it. Could you direct me to it? Maybe I should pick up the discussion there...
For now: I believe your questions tie into notification/activity functionality. But let me dig into it a bit more, as I believe you're reporting a bug in the activity stream.
Just wanted you to know I'm looking into it.
Probably not directed at you Jerry, but asked previously in other venues.
I will have to do more digging into the Activity Stream now that I have a list of my primary tags and can possibly do cross checks against the primary tags in blogs and answers versus the Activity Stream. It is very important for those who follow specific groups of content (including but not limited to Moderators) to monitor new and updated content. It has been difficult to figure out what is shown versus what should be shown.
SAP Technology RIG
I believe the idea was to consolidate the "Activity" and "Communications" folders from the current JIVE platform into one - "Activity Stream" in the new Community. Users are able to follow tags, people, and specific pieces of content. Users also automatically follow their own content if they do not have any subscriptions yet.
About your follow on question, I am afraid we did not migrate "Space subscriptions" from our current platform as there was not any 1 to 1 mapping from spaces to tags for the new community. Users will have to re-follow tags of their interest (in your case for moderation).
I also wanted to let you know Michael that there are a few tickets open currently for fixing some of the issues in the Activity Stream such as the filter option not working correctly. We plan on addressing this issue post go-live as IT is prioritizing more important fixes at the moment.
In terms of what is coming in the future, we plan on defining more Activities so the Activity Stream can present a more holistic picture of the user's interests. We also plan on adding the ability to hide certain pieces of content/content from certain tags/users from the Activity Stream (similar to the one we have today on JIVE). In addition, we are also planning to have an index of all of the user's subscriptions from where he/she can easily manage what they want to continue following.
Thanks for the information, but I am really concerned a lot about what doesn't work right now and won't be fixed in the next two weeks.
Telling me about all the cool items in the next version does not make me happy with the product I have already been sold.
SAP Technology RIG
Please, I would be curious as to what necessitated the move away from the current (SCN/SDN) platform?
That's not a quick answer. I recommend reading this post: The Long Run. It gives a breakdown of the logic behind the decision.
> So download and save your SCN profile picture
Where is the download button for that action?
Right click on the pictures? ^^
That does not work for me in Chrome on that menu, hence the Q.
Well, I found I can save on the Bio page, just not on the Profile page. Shows me not to trust logic here.
My mistake for using "download." Poor word choice.
I have revised the paragraph to provide better instructions on saving the profile pic. I checked and this approach should work in both IE and Chrome.
How can I see replies in SCN discussion archives?
I can't see replies for the old topics now.
Only SCN discussions with replies moved to the archive, so if you find a discussion in the archive, it should have replies. In the example you gave, I scrolled down and saw four replies. Are you seeing something else or am I misunderstanding your question?
Thx for you reply.
I only see text, “4 replies” without themselves replies.
Do you mean that you unable to leave new replies? If so, that's because the discussions in archive are read-only documents. It's not possible to leave new comments.
If you mean that the replies don't have replies, I can only assume that means that nobody replied in this fashion prior to migration. If you have evidence to the contrary, please let me know and I'll investigate.
I mean the second case.
I see the text “4 replies”, but I can`t see any replies.
And this not only one case. For example:
If you scroll down and you aren't seeing the replies, you may be experiencing a bug. In the link you gave, I went to the page and I can see all 9 replies.
Let me investigate further. May I ask what browser you are using?
I use Chrome (Version 53.0.2785.143 m)
I faced the same issue in Chrome – I can see only text with quantity of replies but not replies themself.
In IE it works fine.
Are you still facing this problem? If so, can you send a link or screenshot (as Dmytro did)?
I checked with development, and I was told that this bug was supposedly fixed. If it hasn't been (or there has been a misunderstanding), I want to revisit with them.
As bookmarks are not migrated, and i did not did anything to keep them, is there a way now to find them and back them up?
Moreover, as i am using Flipboard can you please explain how to use it with SCN?