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Author's profile photo Sven Denecken

#S4HANA customer series: Central-american pharmaceutical company reimagines business with SAP S/4HANA

SAP S/4 HANA helps customers run simple in a digital and complex world. Many global companies have adopted SAP S/4HANA to become a Live business and a model digital enterprises. In this series we will show the value S/4HANA can bring with the help of examples businesses who already took to road to SAP S/4HANA.


So many businesses nowadays see themselves faced with new challenges in the digital transformation. SAP S/4HANA provides a great digital business foundation and connects the various aspects of the digital value chain in real-time to completely reimagine business.

A leading Central American pharmaceutical company with a global presence in 14 countries recently implemented SAP S/4HANA as the new digital core. As this customer was new to SAP, its adoption path was a new implementation. The new core was live in less than eight months. The pharmaceutical company reported its net sales growth of 3.0% and adjusted the Earnings before interest, taxes, depreciation and amortization (EBITDA) to 25.2% for the first quarter of 2016.

Significant added business value

The implementation consisted of a manual configuration, which means that there were no SAP Best Practices used, with Finance (FI), Controlling (CO), Material Management (MM), Sales & Distribution (SD) and Funds Management (FM) functionalities. The customer’s goal is to substitute a competitor solution as part of their simplification strategy to optimize their business process. After 72 test scenarios, it ultimately went live on July 4, 2016. With the implementation of SAP S/4 HANA, the company now aims to secure and strengthen its position in the market by serving an increasingly strong innovation agenda across the globe, delivering better customer service, enhancing productivity, and creating more shareholder value.

After the move to SAP S/4HANA the customer was able to facilitate several different business values. One major difference to before was the collaboration between areas, which is much more sufficient than before, because of the leveraged real-time communication between people, devices and business networks. Also data sources can now be accessed in real-time.

With SAP Fiori the user experience within the company has been simplified dramatically, which also contributed to a better collaboration and more efficient work flows. And last but not least does one centralized information repository, as a single source of truth, and with no redundancies help everyone to find the right information at any time. This not only reduces the data footprint, but also supports all employees in having to the same information at hand.

This is only one of many examples that prove SAP S/4HANA delivers the value needed to lead your business through the Digital Transformation. Find more Success Stories here and stay tuned for more parts of this #S4HANA customer series.

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Find more Success Stories here and stay tuned for more parts of this #S4HANA customer series.

#S4HANA customer series: S/4 leads the transformation – THE collection

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      Author's profile photo Milton Cesar Gallegos Changa
      Milton Cesar Gallegos Changa

      Hello Sven
      Thank you so much for share this example.
      Pharmaceutical Industry have and strong regulation (Good Manufacturing Practice). I was wondering if the pharmaceutical company have plans to implement Production Planning and Quality Management in order to support GMP in SAP. Also, could you share with us if Electronic Batch Record, PI Sheets, Digital Signature and other componentes related to GMP in process industry are supported by S/4HANA 201610?.

      Best regards

      Milton Gallegos

      Author's profile photo Sven Denecken
      Sven Denecken
      Blog Post Author

      thank you for your interest in SAP S/4HANA! Indeed the customer is planning to implement processes for GMP. This may be realized in a second deployment phase covering more enhancements to support their business requirements.
      The GMP related processes you mention are supported in SAP S/4HANA through compatibility packs. In cases where there is no no functional equivalent available, alternative functionality with application innovation is available, or it is on the roadmap. For detailed scope information, please refer to

      Author's profile photo Former Member
      Former Member

      Thanks Sven. Quite interesting for use to read this blog.

      Can you please share success stories or implementation story in iron, steel, cement, automobile, chemical, pharma, Consumer goods, construction, oil & gas industry, electronics, robotics, automation industry. so that every person will get benefited.. Thanking you.