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Author's profile photo Former Member

HR Use Cases for SAP Screen Personas at the Department of Transport and Main Roads (Queensland)

As I’ve split my time over the past few years between SuccessFactors and SAP HCM on-premise work for various customers, I’ve had the opportunity to continue to advise on-premise clients who are not yet ready for a journey to the cloud on potential improvements that they can realize in the short-term to improve the usability of their on-premise offerings.  At one of those recent clients (the Department of Transport and Main Roads in Queensland, Australia), we implemented SAP Screen Personas to address a few key HR use cases within their on-premise SAP environment.  TMR, like many on-premise clients in my opinion, was not overtly aware of Personas and its role within SAP’s UX strategy.  The implementation of Personas at TMR was part of a bigger HCM improvement initiative that is still ongoing, however, its reception within the HR professional user group within the organization has been the highlight of the project for many.


I recently authored a case-study on the Personas implementation at TMR and hope other customers, particularly who run HCM on-premise currently in SAP, can benefit from seeing the use cases presented in the case study and how Personas could benefit their organizations.  There is a lot of potential in Personas for on-premise SAP clients, and the more examples like this of customer implementations the better to educate customers on what they may be missing.


Note – Link to article below on HR Expert (subscription required to view full article).


Click here to read the Personas case study at TMR on HR Expert


And as a teaser, below are some screen shots of the designed flavors implemented through SAP Screen Personas and in use at TMR by their HR representatives.



Alternative landing page (dashboard) to SAP Easy Access Menu




Alternative screen for PA20 – accessing key HR data for an employee in single screen across multiple infotypes



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      Author's profile photo Jennifer Henderson
      Jennifer Henderson

      This looks like a great read. I am wondering if you know of a community of HR SAP users who connect to discuss their use cases for Personas? It would be great to be able to connect with companies who have gone through the process.