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Author's profile photo Yogesh Patel

Part 3 : SAP Solution Manager 7.2 SR1 (+ SPS03) : [iii] Support Pack Stack 03 Installation

Hello Friends,

Welcome back gain

You have followd previous blog

Lets start SUM process for JAVA

For help : Things You need to know MSSQL/Windows: SUM Tool 1.0 Support Pack 16

Run SUM tool for JAVA login to system with <sidadm> user

Command to run SUM : – STARTUP.BAT confighostagent jvm6

Open : http://HOSTNAME:128/lmsl/sumjava/SXJ/index.html

Provide Password

Provide Stack.xml


Provide J2EE_ADMIN user


Verify and continue

Provide JCE policy file


Wait till process complete



Send information to SAP

Complete process

Once you complete JAVA support Pack Stack 03 installation now its time to make system ready for basic system configuration such as- New Client, Profile Parameters & UME

Lets go to next document to configure system

Thank you for reading


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      Author's profile photo Srinu Thutta
      Srinu Thutta

      Hi Yogesh,

      Thank you very much for your efforts.

      I have built a SOLMAN 7.2 on Windows and SQL environment.

      ABAP installed and Upgrade successfully, JAVA Installed, While I am trying to upgrade Java system getting issue like below.

      Error Info:

      The following error or errors have occurred during the execution of the current step:
      Could not check status of SAP instance with number 33. Could not check if the instance number 33 on host 12-SOLMAN-01 is started. Sapcontrol client could not perform action wait for started on instance 33 Return code condition success evaluated to false for process sapcontrol for action wait for started.
      For more information, see the files R:\SUM\sdt\log\SUM\RESTART-SYSTEM-JAVAONLY_04.LOG and ProcessOverview.html.
      To troubleshoot the problem use the provided information. An SAP Note may provide a solution to this problem. Search for SAP Notes with the following keywords:
      SUM  execute  component-deploy-710  restart-system-javaonly  class
      You may now do one of the following:

      • Repeat step from point of failure. After you have corrected the error, you can repeat the step from the exact point where the error occurred.

      Log files –

      Thank you,

      Srinu Thutta.




      Could you please check once and let me know asap.


      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author


      Can you please check your SAP instance 33 logs ? I am not able to find anything in the logs you send me.

      Try to start java instance manually and see if it works.



      Author's profile photo Victor Cordero
      Victor Cordero


      We had the same issue, but we follow the note 1240081 - Java Cryptography Extension (JCE) Jurisdiction Policy Files and it was fixed.


      Victor Cordero

      Author's profile photo Venu Sarangadharan
      Venu Sarangadharan

      Hi Srinu Thutta,


      We are also getting same issue during Restart system JAVA only step.... Manual Stop and start working fine. But when SUM tool trying to Restart we are getting issues as you get...

      Did you found any solution for that??

      Please let me know if you have...

      Author's profile photo Alex Du
      Alex Du

      Hi Yogesh,

      Great  series of blogs on Solution manager installation!!! Every step has screenshots. It indeed helps me a lot. That's so fascinating.



      Author's profile photo Yogesh Patel
      Yogesh Patel
      Blog Post Author

      You are very welcome.


      Author's profile photo Miroslav Matoušek
      Miroslav Matoušek


      I have a problem with step: Check Cryptographic Files.

      You just passed this step, but I have to define jar file for  SAPJVM 6.1.102. I downloaded unlimited JCE policy files from But Im still getting this error:

      Provided archive /sapinst/_DVD/JavaJCEPolicy/jce/local_policy.jar contains only limited JCE policy files.

      Please help.


      Author's profile photo Dilkush Mukkamalla
      Dilkush Mukkamalla

      Hi gurus,

      I'm getting this error after extracting release version DVD's while performing SolMan 7.2 SPS8 upgrade.

      the error occured in phase "detect jCE policy"

      A problem has occurred: Problem while trying to execute operation on service detect-jce-policy. The following problem has occurred java.lang.reflect.InvocationTargetException. CSN Component BC-UPG-TLS-TLJ.
      /usr/sap/POS/DVEBMGS00/exe/sapjvm_7/jre/lib/security in not a directory.

      I have a JVM 4.1. but for some reason, SUM picked JVM as sapjvm_7 in exe directory. which it is not present.

      please guide, how do i go about it.