S/4 HANA User Experience: Why You Should Care

SAP systems are around for decades now and they are notorious for their complex screens and transaction codes. Over the year’s lot of innovations happened and we figured out that it’s not only the technology that builds great products and solutions but it’s combination of:

Technology (Feasibility)

Business Value (Viability)

Human Value (Usability & Desirability)

If we combine all the three traits of a good solution or product, we’ll find that the core of it is User Experience that any end user would love to have.

SAP understood this core aspect of user experience and revamped the complete user experience in S/4 HANA. With the release of SAP Fiori, the whole look and feel of SAP screens moved from ABAP based forms to UI5 based web screens.

Now the Fiori based applications gives you personalized, responsive, role based and easy to use intuitive user interfaces.

The Fiori Launchpad enables you to complete the full business process from single user screen only and the end user doesn’t need to move to different applications to perform a particular task. Creating transactions, analyzing results, searching for business entities, approving different workflows all can be achieved without navigating to different systems and learning complex transaction codes.

SAP Fiori 2.0 will further change some aspects of user experience. I’ll talk about it in another blog. SAP has picked up user experience a bit late but it’s innovative and in right direction.