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Close SAP Incident

With the new launchpad, the close buttons to confirm an SAP Incident were relocated.

There are two possible situations to close an SAP Incident:

  1. When the incident is at Customer side – Customer Action
    The button is called “Close” and it is located in the left bottom of the page:

    Customer Action.png

  2. When the incident is at SAP side – Sent to SAP
    The button is called “
    Request to Close and it is located in the left bottom of the page:

    Send to SAP.png




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