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Author's profile photo Edward John

Close SAP Incident

With the new launchpad, the close buttons to confirm an SAP Incident were relocated.

There are two possible situations to close an SAP Incident:

  1. When the incident is at Customer side – Customer Action
    The button is called “Close” and it is located in the left bottom of the page:

    Customer Action.png

  2. When the incident is at SAP side – Sent to SAP
    The button is called “
    Request to Close and it is located in the left bottom of the page:

    Send to SAP.png




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