This blog explains the feature ‘show existing quantities in the fast order entry screen’ in detail and should help to understand the functionality of this feature better. Also it should help to know better what you can expect from the feature and what you can not expect.
The basic intention of this feature is to help you to avoid double entries of products in the fast order entry screen. Therefore C4C tells you if a certain item you are about to choose was already entered and it also shows you the entered quantity.
You have already entered a product in the fast order entry screen…
…now you want to enter more items via selection from a product list …
As soon as you mark an item- the system will show you the existing quantity. The existing quantity is the sum off all item lines containing the same material ID. So if you have entered a material twice in the fast order entry- the existing quantity is the sum of these two.
It only shows the quantity for the marked items at the time when you mark them- this has performance reasons. Since there can be many products in the product list it was decided not to show the existing quantity automatically for all items in the list.
You have now 2 options
Option 1 : keep the line marked -> this will create a second order line in the fast order entry. It will not increase the existing order line!!
Option 2: unmark the item and increase the quantity of the order line which already exists in the fast order entry.
also Important to know:
If you choose all products of a list by flagging the list itself and not by flagging the single items one by one – the existing quantities are NOT shown- this works as designed and has the same performance reasons as described above. To make use of the feature you have to flag the items one by one!!!!