Welcome to SAP Enterprise Support Academy News, the information channel that keeps you informed about learning and enablement topics in the context of SAP Enterprise Support. To learn more about SAP Enterprise Support Academy, visit our landing page at support.sap.com/esacademy.



September 2016 Edition

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What are our customers saying about the SAP Enterprise Support Academy program? Read our new customer success album to learn about their experiences with our offerings and find out how they empowered their people with the know-how required to drive innovation, improve performance, and reduce costs.


SAP Enterprise Support Academy Event Calendar

Here’s your direct access to the calendar of expert-led events (meet-the-expert-sessions and expert-guided implementations) that are scheduled within your regional timezone:

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New SAP SuccessFactors VIP Webinars

Several new webinar replays of the successful SAP SuccessFactors Value & Innovation in Practice (VIP) series are now available. VIP webinars present best practices, customer use-cases and administrative tips. Several live sessions are scheduled for September, starting with the webinar about designing a continuous Performance Management process on September 13.


SAP SuccessFactors Q3 Release Information Webinars: Replays Available

The replays from this quarter’s Release Information webinars are now available. Don’t miss these sessions, where SAP SuccessFactors product managers present important information about the latest enhancements and innovations.


What You Need to Know about Value Maps in Q3 2016

Many customers have already benefited from the objective-based approach, the social learning and support offerings, and the simplified consumption of enablement assets provided by SAP Enterprise Support value maps. Check out the value map portfolio and the recent updates to the value maps for Custom Code Management, SAP SuccessFactors, and SAP Solution Manager Setup.


New Best-Practice Guide: Get the Roadmap to SAP S/4HANA

This best-practice guide provides guidance for designing an implementation roadmap to SAP S/4HANA. You will learn about the transition options to SAP S/4HANA, in particular how a system conversion would look like, and get knowledge about the (technical) aspects needed when planning a roadmap to SAP S/4HANA.


New Best-Practice Guide: Influences of Financial Data Model Changes to DVM Strategies

This best-practice guide for the Run phase provides an overview about required adaptions in your data volume management concept when migrating to SAP S/4HANA Finance 1503 (add-on) or SAP S/4HANA Finance 1511. You will learn about the impact of the migration on the tables which cause the largest data volumes and get an insight in data aging in the financials area and realize the differences to data archiving.


New Best-Practice Guide: Thread Dumps for SAP Hybris

In Java, good thread dump analysis is one of the best ways to troubleshoot problems that endanger the integrity of the program. With this best-practice guide for the Run phase, you will gain knowledge about thread dumps, learn how to improve the system performance, and get an overview of performance troubleshooting.


Replay Available: What a Customer COE Should Know about Incident Management

With this webinar we provide a general overview about SAP Support essentials and what a Customer COE should know about SAP Incident Management. Special focus will be the SAP ONE Support Launchpad Incident Form.


Focused Solutions for SAP Solution Manager

Focused Solutions are turnkey solutions based on SAP Solution Manager – made for immediate consumption. They deliver ready-to-run solutions for specific sub-market needs, avoiding costly custom code, or partner solutions:

  • Focused Build: Out-of-the-box, and integrated, tool-supported methodology to manage requirements and software development in large, agile innovation projects.
  • Focused Insights: Build and distribute powerful customer-specific dashboards in minutes using state-of-the-art user experience
  • Learn more


openSAP Courses in Q3 2016

The following openSAP courses are currently available for registration:

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