Error messages related to Crystal Reports include categories
following:
• Opening documents.
• Connections to databases.
• Extracting data from a database.
Unable to open this document. He … not
This is not a Crystal Reports document.
cause
This occurs when a user tries to open a file Crystal
Reports damaged that does not .RPT the extension.
Action
A backup copy of the report should be used in place of report
damaged.
Unable to open this document. He … not
This is not a Crystal Reports document.
This paper well .RPT extension
but he appears to have been damaged.
If this ratio was working properly
before, try to open it with a
Another version of Crystal Reports. If the
106 Troubleshooting Guide
2 Error messages related to Crystal Reports can not open this document. This is not a Crystal Reports document.
problem persists, contact your
administrator.
cause
This occurs when a user tries to open a file Crystal
Reports damaged bearing the .RPT extension.
Action
A backup copy of the report should be used in place of report
damaged.
Unable to load session
connector of the database.
cause
This occurs if the connector of the database is not
available on the machine that processes the report. The basic client software
data required by the data base connector is not available
on the computer that processes the report.
Action
Verify that the following conditions are met:
• The database connector used by the report is installed on
all computers that could run the report.
• The database client software required by the base connector
Data is installed on all computers that run
the report and mentioned in the system environment variable
PATH those same computers.