We at In Mind Cloud set a solid focus on process innovation, new feature development and research centered around this, which is why our customers receive quarterly software updates. These updates include customer asked features, new developments plus quality improvements around usability and performance.
With the new 1604 Customer Feature Set Release we are once more boosting the power of our Cloud CPQ Express Add-On for SAP Hybris Cloud for Customer (CFC) in terms of scope of functionality, depth of integration and ease of use of the software.
Some of the highlights of our 1604 Release are:
1. New Product Catalog
Customers in manufacturing and high-tech industries could maintain a product catalog with thousands of products. The new product catalog is built to support such data volumes. It comes with both of our solutions: Insight Selling Suite and Cloud CPQ Express.
In the new catalog users can view products, scroll the product list, search for products using a variety of criteria such as product ERP ID, product name, product localized description among others. This helps sales reps to search a product as they remember it in field work.
The following video showcases the new product catalog in a demo scenario of a sales rep from a B2B company. Sales teams need to be able to gain a quick overview of the product base and find products and services they want to offer to their customers instantly.
- New product catalog including visualized product images
- Product search
- Adding more products
2. Product creation by Excel upload
Shortened product life cycles and ever changing market conditions or ad-hoc customer requests make it necessary for our customers to act fast and flexibly. With the 1604 release, we empower our customers from manufacturing and engineering industries to quickly build their product catalog.Users can download a template with the existing product catalog, add details, review and add new products to the sheet and upload it to maintain old and add new products to the catalog.
The following video showcases the Excel upload and download in a demo scenario of a sales rep from a B2B company, who is reviewing their product base of servers. Sales reps often work under unavoidable time constraints and need to react to customer requests quickly in order to secure a deal. Our software allows the sales rep to download and review the product catalog as Excel file. Furthermore the sales rep will upload the product name of a brand new server to the system in order to offer it to his customer.
- Download of product catalog in Excel
- Adding product to the catalog via Excel upload
3. External Pricing in SAP ERP
One of the major challenges of our customers in manufacturing and engineering is to price their quotes accurately and use always-up-to-date costs in their calculations. For customers who maintain their prices in SAP ERP the key to accuracy lies in a deep SAP ERP integration.
With the 1604 release we take this to another level and offer similar integration as SAP Hybris Cloud for Customer provides with SAP ERP External Pricing for our Cloud CPQ Express offering.
Furthermore, Cloud CPQ Express allows customers to control various condition types in a usable manner. For instance, customers can control which condition types are available on document and item level for manual entry by sales reps. This can be controlled on the sales rep role and product level. We call this “editable price item”.
Additionally, once the SAP ERP returns the pricing data containing all the condition types, the customer can decide which ones to show to a sales rep based on the role of the sales rep. We call this “readable price item”.
Using the two functions, “editable and readable price item”, customers can fine tune what data to show/hide/edit for their sales teams.
We also support sales organization based prospect pricing and defaulting of line item discount and cash discount. This works very well within an SAP Hybris Cloud for Customer – Cloud CPQ Express – SAP ERP combination. Different sales teams can use the same system, still using the sales organization specific pricing from SAP Hybris Cloud for Customer and SAP ERP point of view, which will now be supported by Cloud CPQ Express in between.
Lastly Cloud CPQ Express also supports reading of delivery information from SAP ERP which is made available in the quote proposal to communicate it to the customer.
4. Order Creation in SAP ERP
In Mind Cloud´s solutions entitle the sales reps to directly convert a quote into an SAP ERP order to save double data maintenance time and resources. With the 1604 release the integration with SAP ERP just got even richer.
The following improvements have been made with the 1604 release:
- Mapping pricing conditions to SAP ERP for products which run In Mind supported configuration
- Mapping the quantity for sub line items
- Mapping for partner data to SAP ERP: for example “sold-to-party”, “employee responsible” etc
- Mapping for pricing date, requested date, payment terms, Incoterms, Incoterm location to SAP ERP
In general most of the master data points originate in SAP Hybris Cloud for Customer such as: sales area, pricing dates, partners etc. These are brought into Cloud CPQ Express by the CFC-to-CPQ integration, which is being used in Cloud CPQ Express to run configuration, pricing, proposal generation, approval etc. Finally once the quote is won the same data points are moved to SAP ERP.
With the 1604 release, we are tightly streamlining the Opportunity-to-Quote-to-Order process and increasing the efficiency of sales teams by turning a complex process into a simple course.
These are just the highlights of the 1604 Release, if you do have any questions referring our features, this particular update or our further capabilities, feel invited to drop us a comment below or send us an email!