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Author's profile photo Mithun Kumar Kesireddy

SSO issue after changing Service Account properties

Thanks to the several documents and notes out there for helping me solve this in a quick time.

Would like to share the issue I encountered with the SSO after our service account password was changed from expire after 6 months to never expire

Environment: SAP BI Platform 4.1 SP06 Patch 4

User reported that they are being forced to enter the credentials to login to BI Launch Pad.

Cause: bsclogin.config file has

  1. {
  2. required debug=true;



Tomcat configuration has

After removing the debug=true and restarting the servers. SSO is fine.

After resolving I have seen this note 2141819. Well sometimes you have to learn the hard way.

Hope this helps!


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