How to extend your SAP Marketing solution in an integrated SAP Hybris Cloud for Customer scenario?

As a sample use case, this guide shows how to add a custom field in the opportunity header in SAP Hybris Cloud for Customer, and what needs to be covered for the replication of the information via SAP HANA Cloud Integration (HCI) or SAP NetWeaver Process Integration (PI) to the interaction in SAP S/4HANA Marketing Cloud and SAP Hybris Marketing.

This how-to guide is intended for customers and partners who are facing the requirement to add custom fields to SAP Hybris Cloud for Customer and to make those fields available in the integrated marketing solution, either SAP Hybris Marketing or SAP S/4HANA Marketing Cloud.

In general, the following objects are covered:

• Opportunity

• Lead

• Activity

• Business Partner (Account, Contact, Individual Customer)

Please feel free to share feedback.