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IBU Utilities Interview Series: Miquel Carbó Gives Us the Inside Scoop


Miquel Carbó comes from Barcelona and in accordance with family tradition lives with his wife and daughter in its gothic quarter, in

a building from the nineteenth century that incorporates both a palace from medieval times and ancient structures from roman times.

He has been with SAP for almost twenty years and is currently working in the Utilities industry business unit with an intense focus on Latin America. This has enabled him to develop a passion for this continent that started during his university studies.

Miquel_Carbo1999.PNGTell us about your career? Where and how did it start?

  • It all started when I was hired by a company who were installing a new system called R/2, which was Henkel Spain in the early nineties. When R/3, this is the new client – server version of the system, appeared on the market in the mid-nineties, I joined a service company to support implementations as a consultant and in 1997 SAP Spain offered me  a position in its field service team. About two years later, I joined the local support team for the new industry solution created for Utilities (IS-U) and, since then I have held a number of different positions in the Utilities sector at SAP.

What are your daily tasks, current projects and ideas for the future?

  • It is about finding a good balance between the different tasks. These tasks include field enablement, customer engagement and other knowledge support activities for Latin America countries, whilst retaining some deep focus tasks, such as the SAP for Nuclear focus group and activities.  


Tell me about yourself: What do you like to do in your free time?

  • Family, watching football (in the stadiums, not on TV) and reading. I like reading so much that I used to travel with 3 books: the current one I am reading, a backup and another one in case I didnt like the backup … now I have an ebook! 

Where do you think the industry is going in the next 25 years?

  • The software industry will become more commodity and globally consolidated in line with trends seen in other industries, such as the automotive or chemical industries.

What has been the biggest change in the industry?

  • We are in a period of transition, where currently demand is driving generation, but at the end of this process´, generation will drive demand. This will result in the energy model being redefined.  This is not my personal view, but comes from a whitepaper written by the Smart Grid Program team of Eandis (Energy Distribution Company of Belgium) called “The Journey to “Green” Energy” about two years ago which had a significant impact on me.

How can SAP help the Utilities industry over the next 25 years?

  • Definition is an ongoing process  and I think that SAP is moving with the industry and not going „ahead or behind“ it. I believe that energy companies see SAP as a strategic partner for this transition and we are collaborating with some of them to move towards the new energy model.

Thank you very much for the interview. I wish you a happy and successful future both within and beyond SAP!

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