SAP B1 – There is a problem with the server’s security certificate – Windows 10

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SAP B1 – There is a problem with the server’s security certificate – Windows 10

June 20, 2016 | 4,285 Views |

Nagarajan K

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SAP Business One

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Dear all,

If your B1 version is below 9.1 PL10 and installed in Windows 10, then you will get below error message,

“There is a problem with the server’s security certificate. The security certificate is not from a trusted certifying authority. SAP Business One is unable to connect to the server”

Workarounds:-

1. Upgrade to 9.1 PL 10 and above. For more information, please refer SAP Business One support platform matrix

2. Uninstall security updates KB3163017 and / or KB3163018 through Control Panel–>Program & Features–>View installed updates. Find those security certificate and uninstall it. After installation, restart your computer.

If we reinstall security certificate again, still we will face same error message.

For more information, please refer SAP note 2331786 – Older SAP Business One clients are suddenly unable to connect to server

Thanks

Regards,

Nagarajan

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7 Comments

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Vinoth Florian Z June 28, 2016 at 7:15 am

Is there any permanent solution to resolve this issue rather than uninstalling a OS update for the users who are using prior versions of SAP business one

like (0)
1. Mario Schoenberg June 30, 2016 at 1:23 pm
  
  Hi,
  
  Yes there is a permanent solution: Upgrading to at least SAP Business One 9.1 PL10. Most probably you got this onfo already from SAP note 2331786.
  
  Best regards
  Mario Schoenberg
  SAP Business One Global Support
  
  like (1)
  1. Larry Bowdish July 6, 2016 at 12:35 am
    
    We have Business One 9.1 Pl10. I still have the error. What is the fix?
    
    like (0)
    1. Nagarajan K Post authorJuly 6, 2016 at 12:52 am
      
      Have you uninstalled security certificate?
      
      like (0)
Jeremy Beckley July 16, 2016 at 1:44 pm

Latest Windows 10 update KB3172985 also now introduces this issue.

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Andras Teglas September 12, 2016 at 10:36 pm

If you are experiencing this problem on Windows 7, try to remove KB3172605

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myo khaing September 22, 2016 at 9:05 am

There is a problem with the server’s security certificate sap. the security certificate is not from a trusted certifying authority. SAP business one is unable to connect to the server!

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