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Author's profile photo Nagarajan K

SAP B1 – There is a problem with the server’s security certificate – Windows 10

Dear all,

If your B1 version is below 9.1 PL10 and installed in Windows 10, then you will get below error message,

There is a problem with the server’s security certificate. The security certificate is not from a trusted certifying authority. SAP Business One is unable to connect to the server”

Workarounds:-

1. Upgrade to 9.1 PL 10 and above. For more information, please refer SAP Business One support platform matrix

OR

2. Uninstall security updates KB3163017 and / or KB3163018 through Control Panel–>Program & Features–>View installed updates. Find those security certificate and uninstall it. After installation, restart your computer.

If we reinstall security certificate again, still we will face same error message.

For more information, please refer SAP note  2331786 – Older SAP Business One clients are suddenly unable to connect to server

Thanks

Regards,

Nagarajan

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      7 Comments
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      Author's profile photo Vinoth Florian Z
      Vinoth Florian Z

      Is there any permanent solution to resolve this issue rather than uninstalling a OS update for the users who are using prior versions of SAP business one

      Author's profile photo Mario Schoenberg
      Mario Schoenberg

      Hi,

      Yes there is a permanent solution: Upgrading to at least SAP Business One 9.1 PL10. Most probably you got this onfo already from SAP note 2331786.

      Best regards
      Mario Schoenberg
      SAP Business One Global Support

      Author's profile photo Former Member
      Former Member

      We have Business One 9.1 Pl10.  I still have the error.  What is the fix?

      Author's profile photo Nagarajan K
      Nagarajan K
      Blog Post Author

      Have you uninstalled security certificate?

      Author's profile photo Former Member
      Former Member

      Latest Windows 10 update KB3172985 also now introduces this issue.

      Author's profile photo Former Member
      Former Member

      If you are experiencing this problem on Windows 7, try to remove KB3172605

      Author's profile photo myo khaing
      myo khaing

      There is a problem with the server's security certificate sap. the security certificate is not from a trusted certifying authority. SAP business one is unable to connect to the server!

      SAPCertificationError.jpg